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Temporary Senior Contact Centre Manager
Posted 18 hours 29 minutes ago by OASIS Group
Permanent
Full Time
Temporary Jobs
Leinster, Ireland
Job Description
Coimisiún na Meán is seeking a Temporary Higher Executive Officer - Contact Centre Manager to lead the organisation's outsourced contact centre governance and service performance. The role oversees contract management, regulatory compliance, risk management, and customer service quality within a 12-month assignment.
The successful candidate will monitor SLAs and KPIs, manage escalations and incidents, and contribute to governance reporting for senior leadership.
OASIS Group
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