Temporary Medical Receptionist - private clinic

Office Angels West End are recruiting for Medical Receptionist for a private clinic based in Marylebone.

Location: Marylebone

Contract Type: Temporary

Working Pattern: Full Time

Salary: £16.40 per hour

Hours: 09.00 - 17.00 / 10.00 - 18.00 / 11.00 - 19.00 on a rota basis

Start date: Monday 27th April on an ongoing basis

About Us: Our client is a high-profile private healthcare clinic built on a legacy of excellence. They offer comprehensive services in General practice, Obstetrics, Gynaecology, Paediatrics, Psychiatry, and Psychology. Their mission is to deliver top notch healthcare while ensuring every patient feels valued and cared for.

Position Overview: As the welcoming face of the clinic, you will play a vital role in supporting medical professionals and enhancing patient experiences.

Responsibilities

Front of House & Patient Support

• Be the first point of contact for patients, addressing inquiries with warmth and professionalism.
• Ensure a smooth patient flow and contribute to a consistently positive experience.

Administration and Coordination

• Manage clinical diaries, schedule appointments, and coordinate patient visits with precision.
• Draft and send correspondence, reports, and letters to a high professional standard.
• Maintain accurate and confidential patient records.
• Work closely with clinicians and administrative colleagues to support patient care.
• Implement streamlined processes to enhance clinic operations.

Qualifications

• Previous experience in a medical administrative role, ideally in a private healthcare setting.
• A warm, professional communication style to interact effectively with patients and clinicians.
• Strong organisational skills and the ability to remain calm under pressure.
• Familiarity with medical terminology and procedures.
• Proficiency in digital systems, with experience in Semble or similar software being a plus.

Why Join Us

• Be part of a pioneering clinic that values ethical healthcare delivery.
• Opportunities for professional growth within a supportive and dynamic team.
• Competitive salary package, along with holiday pay.
• Work in a beautiful setting located near the vibrant Marylebone High Street.

We are an equal opportunities employer who respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and abilities. We provide reasonable adjustments at any stage upon request.