Temp Membership Operations Admin!

Join Our Team as a Membership Operations Admin!

Are you an experienced administrator looking to make a difference in the non profit sector? Our client, a dedicated organisation based in Holborn, Central London, is seeking a Membership Operations Admin to join their team on a temporary contract. If you thrive in a customer facing environment and have a knack for data management, we want to hear from you!

Location:

Conveniently located just 3 minutes from Holborn train station, our office is easily accessible for all.

️ Start Date:

We're looking for someone to start on 18 March, so don't miss out on this opportunity!

Key Responsibilities:

• Email members using provided templates to ensure clear communication.
• Perform data checks and corrections between spreadsheets and our CRM.
• Handle simple membership queries, such as changes of name, date of birth, and address.
• Manage returned mail and follow up with members to collect up to date contact information.
• Provide excellent customer service through written communications and phone interactions.

What We're Looking For:

• Proven experience as an administrator in a customer facing role.
• A commitment to delivering outstanding customer service.
• Strong attention to detail and accuracy in all tasks.
• Ability to follow process documents effectively.
• Self motivated with excellent time management skills, able to juggle multiple tasks.
• Basic Excel knowledge for data related tasks (no formulas needed!).
• Experience with CRM systems (especially Salesforce) is a plus, but we will provide training!

Salary:

We offer a competitive salary ranging from £15 to £17 per hour, with flexibility to go higher for candidates who bring extensive experience and can hit the ground running.

Interview Process:

We will conduct 30 minute interviews to find the perfect fit for our team.

If you're ready to take on this exciting challenge and contribute to a meaningful cause, please apply today! Let's work together to make a positive impact!

Join us in making a difference!

Equal Opportunities

Office Angels is an equal opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We provide reasonable adjustments at any stage, if required.

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