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Temp Complaints Administrator

Posted 5 hours 38 minutes ago by Hays

£13.71 Hourly
Temporary
Full Time
Temporary Jobs
Liverpool, United Kingdom
Job Description
Temporary Administrator - Liverpool City Centre - 3 months

Your new company
I am thrilled to be working with an award-winning financial services organisation who are looking for a detail-oriented and reliable Complaints Data Administrator to join the Complaints Team on a temporary basis.
Your new role
This role is crucial in supporting the accurate and timely input of complaints data into internal systems, ensuring compliance with regulatory standards and internal procedures.

  • Accurately input and update complaints data into the complaints management database.
  • Review incoming complaints documentation for completeness and clarity.
  • Liaise with internal teams to clarify or obtain missing information.
  • Maintain data integrity and ensure all entries meet quality and compliance standards.
  • Assist in generating reports and summaries for internal stakeholders.
  • Support the wider Complaints Team with administrative tasks as required.

  • What you'll need to succeed
  • Previous experience in a data entry or administrative role, ideally within financial services or a regulated environment.
  • High level of accuracy and attention to detail.
  • Strong organisational and time management skills.
  • Proficient in Microsoft Office applications, particularly Excel and Outlook.
  • Excellent written and verbal communication skills.
  • Ability to handle sensitive information with discretion and professionalism.
  • What you'll get in return
    This is a temporary role expected to last up to 3 months depending on workload. City centre location offering a hybrid model with full time hours. Hourly rate of £13.71/hour.
    What you need to do now
    If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
    If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
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