Technology Resilience Assurance Manager

We are recruiting for a Technology Resilience Assurance Manager to join one of our Insurance clients on a 6-month contract.

Inside IR35

Hybrid

• Implement and ensure alignment with the Technology Resilience strategy across infrastructure and critical services.
• Support the enhancement and optimisation of ServiceNow and CMDB for Technology Resilience-related artefacts.
• Develop, maintain, and continuously improve disaster recovery (DR) and business continuity plans aligned to business priorities.
• Drive the transition from static documentation to practical, testable recovery capabilities.
• Support the design and implementation of resilient solutions across both cloud and on-premise environments.
• Embed recovery, redundancy, and fault tolerance into system and service design.
• Implement and support backup, replication, and failover strategies to enable rapid service restoration.
• Define and manage Recovery Time Objectives (RTO) and Recovery Point Objectives (RPO) for critical services.
• Validate backup integrity, restoration processes, and recovery sequencing to ensure effectiveness.
• Identify resilience gaps, assess risks, and drive remediation initiatives.
• Capture insights from testing and incidents, driving continuous improvement in recovery readiness.
• Develop and maintain clear recovery playbooks and structured documentation for key failure scenarios.
• Build internal resilience capability and reduce reliance on third-party support.

• Proven experience within Technology Resilience, Disaster Recovery, Business Continuity, or Infrastructure Engineering roles.
• Strong understanding of technology resilience frameworks, regulatory requirements, and industry best practices.
• Experience working across complex IT environments, including cloud and on-premise infrastructure.
• Demonstrated experience in designing and implementing resilient architectures, including backup, replication, and failover strategies.
• Proven ability to define and manage RTO/RPO for critical services.
• Experience conducting disaster recovery testing, failover exercises, and scenario-based resilience simulations.
• Strong knowledge of ServiceNow and CMDB, particularly in relation to resilience and service mapping.
• Familiarity with cyber resilience and alignment between DR and security incident response.
• Strong documentation skills, with the ability to create clear recovery plans, playbooks, and operational procedures.