Technician 3

About the role
As a Senior DesksideEngineer you will be installing and configuring lab software andcomputers based on established documentation, managing network socketconnections, and supporting the integration of vendor-supplied systems.

Tell me more, tell me more
Our client is currently looking fora recruit in joining their current team, below are the job details for yourreference:
You can also ask our friendlyrecruitment team for any questions you may have about the role, between 09.00amtill 17.00pm Monday to Friday.

Shifts: Monday to Friday (37.5 hours)
Location: Slough, Berkshire
Working Hours: 09:00am to 5:30pm
Contract Duration: 01-Oct-25 - 31-Mar-26

Roles and Responsibilities:

• Assist with installation of laboratory software based on approved software catalogue
• Oversee physical network socket connections between Switches and patch panels in lab areas
• Prepare, install, and configure laboratory computers according to governance and documentation standards
• Support installation of new computerized lab instruments in collaboration with key users and vendors
• Monitor and troubleshoot Comm Vault lab client backup tickets using CommCell Console
• Participate in Windows life cycle management activities (eg, upgrades, patching)
• Maintain accurate records of lab assets in CMDB and Lab Inventory systems
• Provide general troubleshooting and technical support for lab clients

Other stuff we're potentially looking for:

• Proven experience in deskside or IT support roles, preferably in a laboratory or healthcare setting
• Strong understanding of network infrastructure and hardware setup
• Familiarity with Comm Vault backup systems and Windows OS life cycle management
• Experience with CMDB and asset inventory tools
• Ability to follow structured documentation and governance protocols
• Excellent troubleshooting and communication skills
• Comfortable working in a regulated, documentation-heavy environment

What's in it for you? -
Our client loves to reward theirpeople for doing a great job.

• This is 5 day per week onsite contract.
• A daily rate, in-scope IR35, of £ 19.38 (PAYE) OR £25.15 (via a Hays Approved Umbrella Company).

Next Steps
Once you've applied, one of our friendly recruitment consultants will give you a call and talk you through the screening process.
If your application is successful,you'll be involved in a live virtual interview with one of our client's hiringmanagers to get to know you better.

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