Technician 3

About the role

As a technician 3 to join our growing configuration team, responsible for providing efficient IT configuration services. The ideal candidate will be competent at component level, self-sufficient, and able to manage workloads within set timelines.

Shifts: 9:00 AM to 5:30 PM

Location: Carver Barracks: Wimbish - Saffron Walden CB10 2YA

Contract Duration: 1 month

Roles and Responsibilities: Clinic Setup & Logistics

• Set up and maintain the Refresh Clinic in accordance with project guidelines.
• Relocate devices from onsite storage to the Refresh Clinic as directed by the Contractor Engineer and Site Manager.

Device Refresh & User Support

• Log in to systems using designated devices under supervision.
• Refresh laptops and prepare them for deployment.
• Collect existing devices from users and distribute new ones according to the migration schedule.
• Ensure accurate handover and collection of devices per project protocols.

Workflow & Issue Management

• Update the Contractor's workflow management system at each relevant step.
• Promptly report any issues to the Contractor Engineer and Site Manager.
• Escalate unresolved issues to the onsite Post Migration Support Engineer.

Inventory & Packaging

• Conduct daily manual stock checks and report findings.
• Repackage collected devices using the original packaging of new devices.
• Label boxes according to Designation Rules for either "Disposal" or "Refurbishment."
• Secure all devices and equipment in the onsite storage location at the end of each day.

Other stuff we're potentially looking for:

• Experience in IT hardware refresh, migration, or deployment projects.
• Strong organisational and time management skills.
• Ability to follow detailed instructions and adhere to strict schedules.
• Familiarity with workflow management systems and inventory tracking.
• Excellent communication and problem-solving abilities.
• Requires an active Security Cleared candidate.

What's in it for you? - Our client loves to reward their people for doing a great job.

• This is a 5 day per week onsite contract.
• A per hour rate, in-scope IR35, of £19.38/hr (PAYE) OR £25.15/hr (via a Hays Approved Umbrella Company).

Next Steps Once you've applied, one of our friendly recruitment consultants will give you a call and talk you through the screening process. If your application is successful, you'll be involved in a live virtual interview with one of our client's hiring managers to get to know you better.We look forward to speaking to you!

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