Technician 2

We have an exciting contract opportunity for Desktop & Laptop SupportTechnician with one of our leading clients.

About the role
Weare looking for a dependable and technically proficient IT Support Engineer tojoin our Onsite BAU team supporting the WM Morrisons account. The role involves scheduled support for incidents and service requests, hardware break-fix, andremote assistance across customer sites.

Overview
Our client is currently looking for a recruit in joining their current team, below are the job details for your reference:
You can also ask our friendly recruitment team for any questions you may have about the role, between 09.00am till 17.00pm Monday to Friday.

Shifts: Monday to Friday (37.5 hours) Onsite
Location: 71 Gain Lane - Bradford
Working Hours:

• Shift 1: 08:00 AM - 16:00 PM
• Shift 2: 09:00 AM - 17:00 PM

Contract Duration: 4 Months

Roles and Responsibilities:

• Respond to incidents and service requests scheduled by the GSC (Global Service Centre)
• Perform hardware break-fix support for HP and Dell desktops and laptops
• Resolve software-related issues and fulfil software service requests
• Provide remote support to customer sites as needed
• Communicate promptly with the Team Lead if delayed before shift start

Other stuff we're potentially looking for:

• Proven experience in IT support, particularly in hardware break-fix and software troubleshooting
• Familiarity with HP and Dell hardware platforms
• Strong customer service and communication skills
• Ability to work independently and as part of a team in a fast-paced environment
• Willingness to adhere to onsite protocols and shift punctuality expectations

What's in it for you? -
Our client loves to reward their people for doing a great job.

• This is 5 day per week onsite contract.
• A daily rate, in-scope IR35, of £14.54 (PAYE) OR £18.87 (via a Hays Approved Umbrella Company).

Next Steps
Once you've applied, one of our friendly recruitment consultants will give you a call and talk you through the screening process.

If your application is successful, you'll be involved in a live virtual interview with one of our client's hiring managers to get to know you better.

Hays Talent Solutions is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.