Technician 2

I hope you're okay! Are you ready for your next professional adventure? We share your motivation to progress your career and achieve your ambitions - so we want to let you know about the latest Customer Engineer - Desktop Support role in East Kilbride.

Check out the details for this vacancy, with a world-leading technology communications company, below:
Location: East Kilbride, Scotland (Onsite)
Contract2-month contract
Rate£18.87 per hour (Umbrella)£14.54 per hour (PAYE)
HoursMonday to Friday (37.5 hours a week)

• Valid UK driver's license is essential.

Job Overview
We are seeking a dedicated and technically skilled Customer Engineer to join our Desktop Support team. This hands-on role involves providing break-fix services for desktops and laptops, general IT troubleshooting, and maintenance across multiple customer locations. The ideal candidate will have a strong background in hardware support and basic software deployment, with a commitment to delivering high-quality service and customer satisfaction.

Key Responsibilities:

• Deliver desktop and laptop support, including installation, configuration, troubleshooting, and break-fix services.
• Deploy and configure software using Microsoft Endpoint Manager (MEM).
• Set up mobile devices in line with company documentation and integration standards.
• Perform fault diagnosis, activate network points, and carry out patching and cabling tasks.
• Support small-scale office moves, including relocating IT hardware.
• Maintain accurate documentation and coordinate with the scheduler to manage daily workload.
• Update customer systems (eg, Assyst, Remedy) with job details, asset data, and service status as required.

Qualifications & Skills:

• HP Accreditation (mandatory) for authorized hardware repairs.
• Proven experience in desktop/laptop break-fix support.
• Familiarity with current Microsoft desktop operating systems.
• Awareness of Microsoft Endpoint Manager (MEM) for software deployment.
• Competence in basic network troubleshooting and fault finding.
• Strong communication and customer service skills.
• Ability to work independently across multiple sites.

Start DateASAP
Interested in applying? Just reply with an up-to-date copy of your CV to get the ball rolling. Or if it is not quite right for you, but you have someone in mind for the role - please let me know.

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