Technician 1

IT Support Technician

Job Overview:As an IT Support Technician, where you'll be responsible for setting up desktop hardware and peripherals as part of IT rollout projects. This role involves on-site work, basic technical tasks, and excellent customer service, making it perfect for someone who enjoys practical, structured work in dynamic environments.

Contract Rate: £19,266 per annum (will be revised upon going permanent)

Location: Warrington, WA3

Contract Length: 12 months (visibility to go permanent afterwards)

Key responsibilities

Unbox, install, and connect desktop hardware and peripherals at user workstations.

Perform basic power-on self-tests and initiate automated system builds.

Connect network cables from desktop clients to network points.

Support on-site desktop moves and peripheral maintenance tasks.

Log technical calls and update records using ServiceNow.

Follow scripts and procedures to ensure consistent service delivery.

Provide excellent customer service and communicate effectively with end users.

Key Requirements

Previous exposure to desktop support roles or IT environment.

Strong organisational skills and ability to follow procedures accurately

Comfortable working under pressure and meeting tight deadlines

Effective communication, literacy, and numeracy skills

Awareness of health and safety practices in the workplace

Full UK driving licence is mandatory.

Start Date: ASAP
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