Technical Trainer

Farnborough, United Kingdom of Great Britain and Northern Ireland

The Technical Trainer will be responsible for delivering remote and instructor-led training to our UK and Ireland based clients as well as supporting the global eLearning team in the development of eLearning and blended learning courses for global customers. The Technical Trainer will also be responsible for the creation of our eLearning courses, and the face of the UK for our customers learning.

Responsibilities & Duties

Deliver webinars and instructor-led training to a variety of technical audiences, both one-to-one sessions and large groups
Develop learning objective-oriented courses for our clients and contribute to the lifecycle management by including feedback and assessment results
Contribute and provide product research, subject matter expertise, and training content review for all learning environments including eLearning
Ensure course descriptions, syllabi, and other collaterals pertaining to customer training remain up to date in our Learning Management System
Take complex technical concepts and simplifying them into training content or product guides for a variety of audiences and levels
Liaise with customers to develop and deliver bespoke training courses, which may include product-specific training and eLearning courses
Work closely with product managers to support the training of new products to market
Create multimedia training & common faults analysis that can be used online and with our customers

Skills/Experience

Experience as a technical trainer/sales engineer/professional services consultant or equivalent technical position
Experience in the creation of training material and content for both internal and external users
Online training knowledge
Experience of eLearning protocols
Confident in front of a camera with strong presentation skills
Excellent working with new digital tools and MS office
Basic knowledge of an eLearning authoring tool and a Learning Management System
Excellent communication skills (written and verbal) at all levels
Flexible and approachable, innovative and creative
Strong planning and organisational skills
Self-motivated team player with a proactive approach and a 'can-do' attitude

Qualifications & Licences
IRSE certificate (not essential)
Level 3 qualification
Be certified trainer with teacher training qualification and A1 Assessor (not essential)

Other Requirements
Regular travel in the UK up to 50%
5% international travel possible

Our employees do a great job. That's why they also deserve countless benefits and an open, flexible working environment.

Fitness

You will have access to discounts on gym memberships, fitness equipment, and online classes to help you stay active. You'll also have access to a wellbeing allowance, which can be used towards fitness gear or clothing.

Company iPhones

Every employee receives an iPhone for professional as well as private use.

Health

We offer private health and dental insurance for all employees as well as online private GP appointments and regular health checks.

Free Snacks

There are always healthy snacks available, fresh fruits and drinks as well as regular company meals.

Further Training

We encourage and support professional development and trainings (internally and externally).

Company Events

Workshops, celebration events, socials, D&I events and many more! As part of the team, you will have the option to join lots of interesting and fun events on a regular basis.

Take a look at our Career area to find out more about our application process and benefits. If there are more questions don't hesitate to contact our HR department.