Technical Product Owner (Home Service and Supply Chain)

Technical Product Owner (Home Service and Supply Chain)

This role sits within UKI CTO Platforms, partnering with teams across the organisation to modernise and evolve the technology platforms that power Sky's Home Service and Supply Chain operations. Working at the heart of Sky's fulfilment ecosystem, you'll help shape core capabilities that enable the end-to-end delivery of products and services, bringing products like Sky Glass and Sky Stream, Sky Mobile, Sky Broadband and Sky Protect into millions of customer homes across the UK and Ireland.

What you'll do

• Breakdown complex problems through feature analysis.
• Lead on technical analysis; breaking down complex features into development ready user stories.
• Write clear and detailed technical features and stories with testable acceptance criteria and measurable benefits.
• Maintain a prioritised data driven backlog of features and stories through refinements, planning and retrospectives.
• Read and interpret technical documentation, including system specifications and architecture diagrams, and use these to guide decisions.
• Build a strong understanding of how our systems work, how software is developed, tested and released.
• Contribute to agile ceremonies and support good practice across the team, using your knowledge of Agile, Scrum and the Sky's Scaled Agile Framework.
• Alongside product delivery, look for opportunities to improve existing systems - performance, reliability, security, or simplifying processes to help the team work more effectively.
• Have a strong previous experience in a similar Technical Analyst or Product Owner role.

What you'll bring

• Proven experience in a Product Owner, Business Analyst or similar role, working closely with software engineering teams in an agile environment.
• Strong skills in leading and facilitating technical discussions, shaping solutions and breaking down complex problems into clearly articulated backlog items with well defined acceptance criteria.
• Strong communication skills, with the ability to explain complex issues to both technical and non technical stakeholders and ask the right questions at the right time.
• Experience supporting and leading agile ceremonies, helping teams adopt effective agile practices and ways of working.
• A proactive approach to identifying opportunities for improvement across the products, platforms and processes you support.
• Comfortable using tools such as Jira, Confluence, Miro, Figma, Postman and SQL as part of everyday work.

Benefits and perks

• Free SkyTV or NOW package, including Sky Sports and Sky Cinema
• Pension package with up to 9% employer contribution
• Private healthcare with mental health support
• Aviva Digital GP and dental insurance
• Discounts on Sky products, including Sky Mobile, Sky Broadband, Sky Glass and Sky Protect
• Share save and Tech schemes
• A range of Sky VIP rewards and experiences

The hybrid working expectations for this role are 2 days in the office per week.

Your office base

Our Livingston office at Kirkton Campus is home to our first and biggest Contact Centre. It's also home to our Sky Up Academy, placing young people at centre stage as media creators. With an on site restaurant, gym and beauty salon, you can make your routine work for you. The nearest train station is Livingston North. A Sky shuttle bus runs between the station and campus every 20 minutes throughout the day. Sky Watermark, our central site for Livingston, is also just a short shuttle bus away.

Who we are

We're Sky, a leading media and entertainment company who connect millions with entertainment, sports, news and arts through innovative products and services. Working with us means you'll be bringing the joy of a better experience to more people, every day. All so we can do better and deliver better for our customers, colleagues and society.

We're an equal opportunity employer and value diversity at our company. We're a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need as early as you can.

Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

To be eligible for this role you are required to have the appropriate right to work in the UK. Please be aware Sky does not offer sponsorship for this position.

To find out more about working with us, search on social media.

There's more to our work than work. We've built an inclusive culture where we can learn from each other and innovate together. There's plenty of opportunities for you to explore what you're passionate about.