Technical Product Owner

Job Details

• Based at Manchester Airport


• Permanent Role


• Flexible/Hybrid working for a better work/life balance


• We are proud to be a diverse employer, and we welcome candidates from all backgrounds

Manchester Airport Group

At MAG we provide the airport facilities and travel services that people need to connect with the world. As the largest UK owned airport operator, we serve over 60 million passengers a year from Manchester, London Stansted, and East Midlands Airports. With over 270 destinations across the globe, our businesses not only bring people together but also support the prosperity of the regions in which we operate. Sustainability is one of our core values, and it shapes everything we do. We're committed to protecting the environment and supporting our local communities. Our programmes include airport and airline decarbonisation, comprehensive education, skills and employment support and community engagement initiatives including volunteering opportunities. At MAG, we recognise creating a first-class journey for our customers starts by creating a first-class career journey for our colleagues and we are committed to building inclusive environments in which our people can thrive.

Benefits

• Bonus scheme


• 10% company contribution pension


• 25 days holiday plus bank holidays


• Free parking / Subsidised public transport


• Huge range of company discounts


• 2 volunteering days per year


• Free Virtual GP service, available 24 hours a day, 7 days a week


• Care Concierge service

The Role

As a Product Owner at MAG, you will play an integral role in shaping the future of our innovative technology solutions. You will be responsible for driving the development, optimisation, and delivery of cutting edge products that align with the company's overall product vision and business strategy. Your technical expertise and strategic mindset will ensure that products not only meet customer needs but also maintain scalability, performance, and technical excellence. Collaborating closely with engineering, design, and cross functional teams, you will translate complex business requirements into clear technical requirements, whilst fostering a culture of continuous improvement and innovation. By leveraging your deep understanding of technology and product, you will contribute to delivering world class solutions that drive operational efficiency and enhance the overall user experience. This particular role will be focussed in the customer experience and revenue tower.

What will make you successful?

You'll be used to working in an Agile way and using data driven approaches to monitor product performance and optimise features to improve user experience and efficiency. You'll also be commercially astute, an effective communicator with a customer centric mindset and experience of blending technical products into an operational context and therefore an understanding of how people, process and technology align. You'll have experience of business transformation in a large complex, matrix organisation, with experience of developing the customer experience, with a commercial perspective.

Equal Opportunities & Reasonable Adjustments

We're building something brilliant at MAG: a diverse team of Journey Makers who share our values and want to make a difference. We're on a mission to be number one in our industry, and that takes talent in all its forms. With so many exciting roles across our airports and businesses, there's space for your unique strengths to shine.

Whether this is your first role or your next big step, we want to hear from you - even if you don't think you tick every box. What matters most is what you bring.

We're proud to be a Disability Confident employer. If you need any adjustments to support your application or interview, just let us know. We're committed to helping you perform at your best.

At MAG, every journey matters. Our Colleague Communities play a big part in that: Women's Network, Embrace (Race & Ethnicity), Fly with Pride (LGBTQIA+), Mind Matters (Mental Health), PACT (Parents & Carers), RespectABILITY (Disability & Neurodiversity), and the CAVU Global ID&E Affinity Group.