Technical Product Manager (Membership & Growth)

A day in the life

• Shape the strategy, and own and prioritise the roadmap for core customer data services across the whole of Zopa
• Work closely with engineers to improve system resilience and evolve legacy services
• Partner with product teams across Zopa to understand their data needs and challenges
• Identify opportunities to solve multiple problems with scalable, reusable solutions
• Balance technical improvements with clear business value and outcomes
• Collaborate with teams like data, privacy, and product marketing on cross functional initiatives
• Support key business priorities such as cross sell by improving data quality and accessibility
• Act as the connective tissue between teams, joining the dots across different product needs

About you

• You have product management experience and are comfortable owning and delivering roadmaps
• You've worked on backend services or platforms and understand how systems operate under the hood
• You're a strong systems thinker, able to understand how different components interact and scale
• You're technically minded, but always grounded in business impact
• You're proactive and curious, with a drive to learn and build deep domain expertise
• You're comfortable working across both legacy and modern systems
• You're skilled at stakeholder management and can prioritise effectively across competing needs
• You enjoy enabling others and are motivated by impact beyond just user facing features

Added bonus

• Experience working with customer data, privacy, or regulatory considerations such as GDPR
• Exposure to cross sell or growth focused initiatives
• Experience working in scaling organisations

At Zopa we value flexible ways of working. We value face to face collaboration and a good work life balance. This hybrid role requires you to come to our London office 2 3 days a week. You'll also have the option of working from abroad for up to 120 days a year! Subject to having the right to work in the country of choice.

Diversity Statement

Zopa is proud to offer a workplace free from discrimination. Diversity of experience, perspectives, and backgrounds leads to better products for our customers and a unique company culture for our people. We are made up of nearly 50 nationalities, have a DE&I forum made up of Zopians wanting to make a difference and we are proud of our culture where everyone can bring their full self to work. Our approach to DE&I is reflected in our hiring process so please let us know if you require any reasonable adjustments.