Technical Manager

CBRE is the global leader in real estate services, leveraging the industry's most powerful knowledge base to meet the commercial real estate needs of clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. We employ over 70,000 people across 48 countries. Job Purpose: The Engineering Service Manager will be responsible for overseeing administration and engineering aspects of client-occupied buildings. The role involves ensuring the efficient operation of critical and non-critical services and related functions. Key Accountabilities:

• Provide leadership to meet and exceed contractual commitments.
• Identify opportunities for strategic development of the contract.
• Ensure healthy and safe working conditions, implementing and reviewing health and safety processes.
• Ensure staffing of contracts with fully competent teams.
• Develop financial plans for revenue, profit, and cost reduction, ensuring targets are met.
• Maintain customer focus and effective relationships with key client contacts.
• Supervise daily operations and maintenance of electrical and mechanical plant services, primarily PPM and reactive works.
• Manage the engineering team, including day and shift engineers.
• Direct and supervise contractors and subcontractors, ensuring compliance with working practices.
• Collect and assess weekly building load readings, reporting abnormalities.
• Maintain updated shift logs and record subcontractor visits and incidents.
• Complete monthly and quarterly engineering reports highlighting significant events and concerns.
• Report issues affecting building operations to senior management promptly.
• Ensure cleanliness and maintenance of plant rooms and equipment.
• Assist the project team with technical and operational problems.
• Review and improve operating procedures and emergency protocols.
• Keep senior management informed on contract and engineering issues.
• Maintain O&M manuals, test equipment, and as-built drawings.
• Operate building systems according to manufacturer instructions and design specifications.
• Develop and review risk assessments and work permits.
• Ensure staff are trained and familiar with critical and non-critical systems.
• Manage staff scheduling, including holidays and sickness.
• Identify training needs for engineers.
• Assign workloads daily, including PPM and reactive tasks.
• Manage engineering services related to HV/LV, UPS, and Building Management Systems.
• Operate building systems efficiently and effectively, including HV operations.
• Report to CBRE functional heads and relevant client contacts.
• Manage contract team and subcontractors, ensuring financial and operational targets are met.

Person Specification Essential:

• Recognized apprenticeship, Level 3 in Electrical/Mechanical Engineering or equivalent.
• Proven experience with business-critical engineering systems.
• Strong people management skills.
• Team player with problem-solving and innovative solutions skills.
• Well-organized with good task management skills.
• Excellent written and verbal communication skills.
• Computer literate.
• Positive, proactive, and able to work independently or as part of a team.
• Flexible to change work patterns at short notice to meet client needs.