Technical Delivery Director

Technical Delivery Director

Salary: £105,000 per annum plus company benefits

Location: United Kingdom

Contract: Full Time, Permanent

Shifts: 37.5 hours per week, Monday - Friday

Work Model: Fully Remote

Purpose of Role

Lead the delivery, evolution and ongoing performance of a complex, cloud hosted government platform supporting a critical public service. This leadership role requires strong technical delivery expertise and exceptional client relationship and commercial management skills.

Key Responsibilities

• Engineering & Technical Delivery Leadership
  • Lead and develop a high performing team of engineers, DevOps professionals, scrum masters and service delivery specialists.
  • Own the platform delivery roadmap and ensure successful execution of maintenance, enhancement and innovation initiatives.
  • Provide technical leadership and challenge to architects and engineering teams.
  • Drive continuous improvement in platform performance, stability, reliability and maintainability.
  • Oversee release management, service transition activities and operational readiness.
  • Champion Agile delivery practices and foster a high performance engineering culture.
• Client & Contract Management
  • Act as the senior point of accountability for all services delivered under the government contract.
  • Build trusted relationships with senior client stakeholders and executive sponsors.
  • Lead governance meetings, performance reviews and strategic planning discussions.
  • Ensure contractual KPIs are achieved and delivery risks are effectively managed.
  • Oversee supplier, subcontractor and stakeholder management activities.
• Commercial & Strategic Leadership
  • Own account performance, including forecasting, budgeting and financial management.
  • Identify opportunities to grow contract value and expand services.
  • Support contract renewals, bids and business development opportunities.
  • Provide strategic guidance to clients on future technology and platform direction.

What We're Looking For

• Essential
  • Proven experience leading engineering, software delivery or platform teams within a managed service or technology environment.
  • Experience owning the delivery and ongoing operation of a live technology platform with SLA and service performance obligations.
  • Strong understanding of cloud platforms such as AWS or Azure.
  • Technical credibility to engage confidently with architects, engineers and technical stakeholders.
  • Experience managing complex client relationships, governance structures and service delivery frameworks.
  • Strong commercial awareness, including financial management, budgeting and contract performance.
  • Experience working within Agile and DevOps delivery environments.
• Desirable
  • Experience supporting UK Government or public sector technology contracts.
  • Knowledge of G Cloud, Crown Commercial Services or regulated procurement frameworks.
  • ITIL certification or equivalent service management experience.
  • Experience of security and compliance frameworks including Cyber Essentials Plus, ISMS and vulnerability management.
  • Agile certifications such as Scrum, SAFe or similar.

Personal Attributes

• Respected and credible engineering leader who understands how technology teams succeed.
• Comfortable operating at both executive and technical levels.
• Strong communicator with confidence to manage complex stakeholder conversations.
• Commercially minded with a focus on delivering value for both client and business.
• Organised, resilient and able to manage competing priorities in a complex delivery environment.
• Passionate about technology, innovation and continuous improvement.

Rewards and Benefits

• 25 days holiday plus bank holidays
• Private Medical Insurance
• Dental Insurance
• Life Assurance
• Health Assessments
• Cycle to Work Scheme
• Discounted Gym Memberships
• Retail Discounts and TechScheme Employee Referral Programme

Equality and Diversity

The Company values the differences that a diverse workforce brings to the organisation and will not discriminate on any protected characteristic. We are committed to creating a culture of openness, fairness and inclusion where everyone can thrive.

Contact: (do not accept applications via this email address).