Technical Business Analyst - Wrike Integration

Technical Business Analyst - Wrike Integration

Contract: Inside IR35

Overview

We're looking for a Technical Business Analyst to lead the discovery, design, and delivery of a Wrike-based integration ecosystem. This role sits at the intersection of business and engineering, translating complex requirements into scalable, API-driven solutions across multiple systems (CRM, ERP, HRIS, etc.).

This is a fast-paced environment where priorities evolve quickly-ideal for someone who thrives in high-growth, high-change settings and can balance speed with structure.

Core Responsibilities Requirements Discovery & Analysis

• Lead stakeholder interviews and facilitate workshops

• Document current vs. future state business processes

• Define both functional and non-functional requirements

• Identify integration triggers, workflows, dependencies, and edge cases

Wrike Integration Design

• Map data fields between Wrike and external systems (CRM, ERP, HRIS, etc.)

• Define API payload structures and integration logic

• Create workflow and process diagrams

• Document automation rules and system interactions

Technical Documentation

• Produce detailed integration and technical specifications

• Develop data flow diagrams and system architecture views

• Define authentication, security, and permission models

• Support API testing, validation, and troubleshooting

Delivery & Implementation Support

• Act as the bridge between business stakeholders and engineering teams

• Support User Acceptance Testing (UAT)

• Manage and document change requests

• Ensure delivered solutions align with agreed requirements

Required Experience

• Proven experience delivering API-based integrations

• Strong background in technical requirements documentation

• Experience with workflow mapping and process design

• Familiarity with SaaS platforms and ecosystems

Desirable/Bonus Skills

• Direct experience with Wrike

• Experience with Middleware/integration platforms (eg Zapier, Make, Workato, Boomi)

• Basic SQL knowledge

• Experience working in Agile environments

What We're Really Looking For High Chaos Tolerance

You've worked in startups or high-growth environments where priorities shift and structure is evolving. You're comfortable operating without rigid processes.

Pragmatic Delivery Mindset

You value speed-to-market as much as documentation quality. You know when good enough is the right answer and avoid over-engineering.

Cross-Functional Versatility

You're happy to step beyond a traditional BA role-whether that's supporting QA, helping PMs, or troubleshooting technical issues when needed.

Scaling Experience

You understand how systems and requirements evolve during rapid growth (eg scaling from 100 to 1,000+ users) and can design with future scalability in mind.