Team Leader

Please note this role is a fixed-term contract.

Role Responsibilities

We are passionate about celebrating our customers' life moments and are now looking for a Team Leader to join our successful Card Factory family to help fulfill this.

With a focus on customer experience and operational excellence, our Team Leaders play a key role in driving the success of our stores. As a Team Leader, you will support your Store Manager in achieving their goals for commercial growth and developing a team culture centered on excellent customer service. You will lead the store team in the absence of the Store Manager and ensure high standards and exceptional service every day.

The Ideal Candidate

• Passionate about celebrating our customers' life moments.
• Customer-centric with a passion for delivering excellent service.
• Demonstrates strong leadership skills.
• Positive, forward-thinking approach.
• Comfortable reviewing store performance data.
• Commercially minded.
• Engaging and enthusiastic team player.

Package Description About the Company

Card Factory is the UK's leading retailer of greeting cards, dressings, and gifts, with over one thousand stores across the UK and Ireland. In 2020, we launched a 5-year strategic plan aiming to become a true omnichannel retailer. This involves significant investment in our colleagues, creating opportunities in a fast-paced environment and being part of our exciting journey.

We offer a wide range of benefits to support your physical, mental, and financial well-being, including:

• 25% colleague discount in-store and online
• Financial wellbeing support, including financial education tools and salary advances
• Seasonal incentive schemes
• Opportunities to apply for retail apprenticeships
• Access to learning and development resources
• Discounts across hundreds of UK retailers
• Employee Assistance Programme for mental, physical, and financial support

This is an exciting role with genuine prospects for the right candidate. If this role aligns with your career aspirations, click "apply now".

We reserve the right to close this vacancy once sufficient applications are received. We recommend applying early to avoid missing out, as applications are reviewed regularly.