Team Leader - Call Centre (1 Day in Office, 4 Days from Home)

Team Leader - Call Centre (1 Day in Office, 4 Days from Home)

Salary: £40,000

Location: Kent, UK

Huntress Recruitment is looking for an experienced Call Centre Team Leader to join their dynamic, customer-focused team in Kent.

• Hybrid working: 1 day in the office, 4 days from home.
• Salary: £40,000 per year.
• Lead and support a motivated team while enjoying flexible working.

What you'll do:

• Lead and coach the call centre team to deliver excellent service.
• Monitor calls, provide feedback, and maintain high standards.
• Handle escalated customer issues professionally.
• Support scheduling, workflow planning, and team development.

What we're looking for:

• Experience in a call centre, ideally in a leadership role.
• Strong communication and coaching skills.
• Confident problem-solver and decision-maker.
• Friendly, approachable, and professional.

Apply today to take the next step in your leadership career!

Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles.

We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout.

PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.