Team Based Administrator

Team Based Administrator

The closing date is 14 May 2026.

This vacancy is only open at this stage to internal employees of the following organisations within the Staffordshire and Stoke-on-Trent Integrated Care System:

• Midlands Partnership University NHS Foundation Trust
• North Staffordshire Combined Healthcare NHS Trust
• University Hospitals of North Midlands NHS Trust, inclusive of Black Country Procurement Group and North Midlands and Cheshire Pathology Service.
• Staffordshire and Stoke-on-Trent Integrated Care Board

Role description

Work 37.5 hours per week, Monday to Friday, hybrid with a mix of office and home working as part of the existing admin team.

The post holder will join the CAMHS Single Point of Access Service (SPA) within the Children's and Families Care Group, providing the first point of clinical contact for children, young people, families and referrers, offering consultation, advice and triage.

Job responsibilities

• Work on own initiative and demonstrate willingness to help others.
• Be a key member of the team, prioritising work and meeting deadlines.
• Exhibit excellent interpersonal and communication skills.
• Handle sensitive and challenging situations appropriately.

Qualifications

• ECDL/CLAIT IT qualification or equivalent.
• RSA Stage III Word Processing / Text Processing or equivalent.
• Good standard of general education including English and Maths at GCSE Grade C or equivalent or Functional Skills (English and Maths) Level 2.
• NVQ / Level 3 Business Administration Audio typing.

Experience

• Previous experience of data input.
• Experience of dealing with sensitive/distressing issues.
• Relevant experience in an administration role, including dealing with telephone queries in a timely manner.
• Experience using Rio.

Skills

• Proficiency in use of Microsoft Office (Word, Excel, etc).
• Ability to prioritise workload to meet deadlines.
• Understanding of the importance of effective team working.
• High level of written and verbal communication skills.
• Excellent organisational skills and self initiative.
• Capability to provide training/advice to other team members on processes and computer packages.

Other requirements

Role is not eligible for visa sponsorship.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and a submission must be made for a Disclosure and Barring Service check to identify any previous criminal convictions.

Employer name

Midlands Partnership NHS Foundation Trust.