Team Administrator incorporating reception duties

View our current vacancies by professional area below, or view all our vacancies at

Band 3

Main area FCMHT Team Administrator Grade Band 3 Contract Fixed term: 6 months (Incorporating reception duties) Hours Part time - 15 hours per week (2 days 9:00 to 5:00 each day) Job ref 383-SPE-7448-26-A

Site St Andrews house Town Derby Salary £25,760 - £27,476 pro rota Salary period Yearly Closing 28/07/:59

We are passionate about making equality, diversity and inclusion part of our DNA. We take pride in our "People First Culture" which creates a workplace where everyone feels a genuine sense of belonging, difference is celebrated, and people are comfortable to bring their whole selves to work. We value the richness that comes from having colleagues that are fully representative of the local community. We welcome people who identify as Black, Asian or from a Minority Ethnic background, protected characteristics, and with all backgrounds and experiences.

Job overview

A fantastic opportunity has arisen for a suitably experienced person to join our Forensic CMHT Service as Team Administrator incorporating Receptionist duties to assist in the delivery of a wide range of services to the children and young people of South Derbyshire.

You will be based at St Andrews House 201 London Road, Derby DE1 2SX

15 hours per week, 2 days 9:00 - 5:00 pm

Main duties of the job

We are looking for a highly motivated, friendly, outgoing, reliable and flexible person to join our Team Administrators in FCMHT.

Excellent communication is required.

Applicants will need the confidence and experience to be able to deliver a high quality front of house reception/admin support service, including greeting of clients to our premises, dealing with a wide range of telephone callers and working as part of a team delivering an excellent support service to our FCMHT clinical teams and their clients.

Experience of multi-tasking in a busy office environment is required.

We are looking for a team player with a pleasant, welcoming manner and the ability to prioritise conflicting workload demands.

You will have good communication and organisational skills, together with IT skills (Word and Outlook essential), to be able to work with the general public both in person and on the telephone in a fast paced and ever changing environment.

If this sounds like you we would like to hear from you!

Benefits

• Commitment to flexible working where this is possible
• 27 days annual leave/year plus bank holidays, increasing to 29 days after 5 years & 33 days after 10 years' service
• Yearly appraisal and commitment to ongoing training
• Good maternity, paternity and adoption benefits
• Health service discounts and online benefits
• Incremental pay progression
• Free confidential employee assistance programme 24/7
• Access to our LGBT+ network, BAME Network and Christian Network
• Health and wellbeing opportunities
• Structured learning and development opportunities

Person specification Attainment/Qualifications

• RSA II in typewriting or Word Processing (or equivalent) or demonstrable skills
• Good standard of spelling and literacy (proof reading documents)
• English GCSE Grace C or Grade 5 equivalent (evidence required)
• CLAIT/IBT2 or ECDL qualification

Skills / Knowledge / Experience

• Demonstrable administrative and secretarial experience in a busy office environment.
• Excellent verbal and written communication skills.
• Good standard of literacy and numeracy, including accurate data entry and document preparation.
• Excellent verbal and written communication skills.
• Ability to organise and prioritise workload, work to deadlines and manage interruptions.
• Experience of front of house or customer facing work
• Good working knowledge of Microsoft Office systems.
• Understanding of confidentiality, data protection and information governance.
• Flexible, professional and empathetic approach to work.
• Reception or supervisory experience
• Empathy - Evidence of Trust Values, Caring, Inclusive, Ambitious, Belonging and Collaborative