Talent Pool - United Kingdom Service Engineers, Service Technicians & Service Coordinators

Accelleron is a global technology leader in turbocharging, fuel injection and digital solutions for heavy duy applications, serving customers in over 100 locations across more than 50 countries. Our mission is to accelerate sustainability in the marine and energy industries.

Drive customer satisfaction by delivering competent and timely high quality service on site and in the workshop. Positively influence Accelleron's reputation through a dedicated and professional approach to customers.

• Perform service tasks such as installation, commissioning, routine maintenance, extensions, and replacements independently.
• Identify and analyze technical problems through remote or on site activities across different service categories.
• Execute service work that meets customer orders and expectations, maintaining good relationships with customers.
• Identify new sales opportunities and communicate them internally.
• Coordinate, prepare, and ensure availability of materials, parts, and equipment with appropriate quality for service activities.
• Prepare documents and reports to be signed by the customer representative; report work done promptly and follow up when necessary.
• Troubleshoot simple equipment failures and recommend preventive measures.
• Provide recommendations to management to improve operations and customer service.
• Apply safety rules, safe practices, and environmental responsibilities; report unsafe practices and incidents.

• Diploma in Mechanical Engineering or a similar field.
• Sound knowledge of reading technical drawings and using measuring instruments.
• Ability to identify, diagnose, and resolve technical issues efficiently.
• Experience dealing with diverse customers and handling high safety, high quality service jobs.
• Capability to work in difficult environments (temperature, noise, dirt).
• Willingness to travel to client locations for on site support and work irregular hours as needed.

• Attractive compensation and benefits.
• Employee Assistance Program.
• Global parental leave program.