Systems Training Specialist

Contract Civic Recruitment Limited United Kingdom

Posted On 16/04/2026

Job Information

Interim & Executive Management

City: Sutton

Province: Surrey

Postal Code: RH5

Job Description Job Purpose

6 months contract with a local authority.

Key Duties/Accountabilities

• Conduct comprehensive training needs analyses across services and user roles.
• Design and maintain a structured, role specific curriculum for Mosaic and associated reporting tools.
• Develop engaging training materials in multiple formats, including user guides, manuals, presentations, e learning modules, and quick reference resources.
• Maintain an up to date training resource library aligned to system upgrades, releases, and business process changes.

Essential Experience Required

• Significant experience in systems training or learning & development roles.
• Strong hands on experience with the Mosaic case management system.
• Proven experience designing and delivering training for diverse audiences with varying technical abilities.
• Experience delivering training both face to face and virtually.
• Strong understanding of adult learning principles and instructional design.

Essential Qualifications Required

• A relevant training, teaching, or learning & development qualification.

Additional Information

• Working Hours: 36 hours per week.
• We work on a bi weekly schedule.

The role closes on 24 th April 2026, apply ASAP.