Systems Trainer

Systems Trainer

Location: London (Hybrid 2 days per week in office)

Salary: Competitive + Benefits + Bonus

Empower People Through Technology

We're partnering with a global recruitment business to find a Systems Trainer who is passionate about helping people get the best from technology.

This is an exciting opportunity to join a growing, international organisation and play a key role in driving the adoption of CRM systems, recruitment technology, AI tools and productivity platforms. You'll work closely with recruiters and business support teams, delivering engaging training and helping users build confidence, capability and consistency in their day-to-day use of technology.

The Opportunity

As Systems Trainer, you'll be responsible for delivering training across a range of business-critical systems, with a particular focus on CRM and recruitment technology. You'll support both new starters and experienced users, helping them maximise productivity, improve data quality and adopt best-practice workflows.

This role would suit someone who enjoys presenting, coaching and solving problems, and who thrives on seeing others succeed through effective technology adoption.

Key Responsibilities

• Deliver engaging systems training to employees across multiple locations and teams
• Facilitate onboarding programmes for new hires and ongoing upskilling initiatives
• Train users on CRM best practice, workflows and data management
• Create training guides, videos, documentation and self-service learning materials
• Support users in understanding reporting, data quality and performance metrics
• Deliver training on wider recruitment tools and technologies
• Promote effective use of AI and Copilot tools to improve productivity
• Support system enhancements, updates and feature releases
• Identify recurring knowledge gaps and continuously improve training content

About You

You'll bring:

• Experience delivering systems, software or CRM training
• Strong presentation and facilitation skills
• The ability to explain technical concepts in a clear and practical way
• Experience delivering virtual and face-to-face training
• A proactive, user-focused approach
• Excellent stakeholder management and communication skills
• Experience creating engaging training materials and learning resources

Desirable Experience

• Bullhorn Recruitment Cloud, Salesforce or similar CRM platforms
• Recruitment technology environments
• LinkedIn Recruiter, SourceBreaker or similar sourcing tools
• Microsoft 365 and Copilot
• Learning management systems and e-learning platforms
• Data quality and reporting best practices

Why Apply?

• Join a collaborative and supportive global business
• Work with a broad range of modern recruitment technologies
• Play a visible role in driving technology adoption and business performance
• Hybrid working environment
• Ongoing professional development opportunities
• Opportunity to help shape how AI and technology are used across the organisation

For a confidential discussion about this opportunity, please get in touch. We welcome applications from individuals with training, technology enablement, recruitment operations or CRM adoption experience.