Systems Trainer

Systems Trainer

£400 - £430 per day (inside IR35) - Initial 3-month contract - 1-2 days per week from Birmingham office

Our Birmingham based client are looking for a Systems trainer to provides vital support and training to ensure digital competence and confidence across the full suite of organisational systems.

The role is responsible for working with a range of stakeholders, including customers, business users, support resources and suppliers to deliver effective learning solutions.

Key responsibilities for the Systems Trainer include:

• To create suitable learning interventions to support the development of colleagues digital skills, this includes face to face, virtual workshops, and eLearning, utilising the technology that is available
• Develop and maintain user-friendly manuals, E-learning modules, job aids, and guides that clearly explain systems and processes.
• Provide 1:1 coaching, remote support, and refresher training as needed to help colleagues to get the most from our systems.
• To deliver a regular calendar of engaging face to face and virtual workshops to support the development of digital skills and confidence.

Key skills and experience required for the Systems Trainer:

• Ability to build effective relationships and apply influencing skills with the ability to collaborate cross functionally
• Experience in supporting the delivery of projects from start to completion
• Training experience with IT systems (including as a systems administrator or power user)
• Excellent working knowledge & experience of using of Microsoft Office 365 suite.
• Awareness of data security and cyber hygiene
• Demonstrable use of Analytical tools such as Excel and Power BI
• Knowledge of in-house systems such as MRI (Housing Management System), ServiceConnect, REACT, HALO Webportal, GIS.
• Knowledge of AI adoption
• Knowledge and experience of training procurement systems