Systems Development Manager (Regulatory Services)

Sandwell Metropolitan Borough Council is seeking a Systems Development Manager (Regulatory Services) to take a lead role in overseeing the computer systems that support our Regulatory Services, including:

• Environmental Protection & Enforcement
• Housing Enforcement & Home Improvements
• Trading Standards
• Environmental Health
• Licensing

Salary: Band G £42,839 - £48,226

The role will:

• Lead the management, maintenance, and development of Regulatory Services computer systems.
• Oversee the day-to-day operation, security, and efficiency of these systems, ensuring they run smoothly and reliably.
• Ensure systems are regularly maintained, updated, and compliant with relevant standards.
• Lead on system upgrades, troubleshooting, and resolving system issues.
• Work with service areas to identify improvements, implement new features, and ensure systems meet business needs.
• Translate business requirements into system solutions and support users to maximise system capabilities.
• Provide expert advice on system use, data integrity, and best practices.
• Champion equality, diversity, and inclusion in all aspects of system development and support.

Qualifications

• A Level 5 qualification (Foundation Degree, HND or equivalent).
• At least 2 years' experience managing computer systems, including system development, change management, and user support.
• Experience supporting and managing case management systems, ideally within Regulatory Services.
• Strong project management and change management skills.
• Excellent communication and stakeholder engagement abilities.
• A commitment to the council's values: One Team, Customer Focused, Inclusive, Ambitious, and Accountable.

Application information

We reserve the right to close vacancies prior to their advertised date if we receive a large number of applications. Therefore, you are strongly advised to complete and return your application as soon as possible. When completing your application please refer to the supporting documents attached.

If you have a disability and require assistance in making an application, or have experienced a problem whilst applying for a position, please contact the Resourcing Team on or via e-mail to

For more information about working for Sandwell Council, our recruitment process and our offer to you please visit Sandwell Council's recruitment pages. Click here to find out more about our One Team Framework: Values and Behaviours.