System Administrator

Knowledge Systems Support Officer

️ Knowledge Systems Support Officer Location: London (Hybrid Working)
Start Date:ASAP
Contract Length: 9-12 months
Grade: Executive Officer (EO)
Working Hours: Full-time
Rate: £17 - £19 phr
About the RoleWe're looking for a proactive and tech-savvy Knowledge Systems Support Officer to join a dynamic public sector team. This is a fantastic opportunity to support the smooth running of knowledge systems used by legal professionals, while developing your skills in IT, stakeholder engagement, and project support.
Key Responsibilities

• Support the day-to-day management of knowledge systems and tools
• Maintain system mailboxes, planners, and trackers
• Arrange meetings, draft agendas, and take notes
• Manage user access and permissions across systems
• Create, update, and improve content on internal platforms
• Assist with onboarding new teams and setting up secure pages
• Help deliver training and user support for knowledge systems
• Share updates and guidance with colleagues across teams
• Use reporting tools to support data and performance tracking
• Contribute to wider team projects and continuous improvement

What We're Looking For

• Confident about using a range of IT systems and quick to learn new tools
• Strong interest in knowledge systems, IT, or knowledge management
• Proficient in Microsoft 365 (Teams, SharePoint, Planner, Word, Excel, PowerPoint, Outlook, OneNote)
• Excellent communication skills-both written and verbal
• Highly organised with strong time management and prioritisation skills
• Able to work independently and collaboratively in a fast-paced environment
• Skilled at managing stakeholder expectations and building relationships

Why Join?

• Be part of a supportive and forward-thinking team
• Gain valuable experience in knowledge and IT systems
• Work in a flexible, hybrid environment
• Contribute to meaningful public sector work

Ready to make an impact? Apply now and join a team where your skills in knowledge systems and stakeholder engagement will truly shine. #