Supporter Development Manager

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View more categories View less categories Sector Charity and Not for Profit Role Manager Contract Type Fixed term Hours Full Time

We're looking for a Supporter Development Manager to join our team on a 14 months maternity cover contract, to lead the delivery of innovative, insight-driven campaigns that deepen supporter engagement and help drive income for the Royal British Legion. This is a strategic and hands-on role where your work will directly contribute to our mission by building long-term, meaningful relationships with our supporters.

Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.

You'll manage a wide range of multi-channel campaigns from welcome journeys and reactivation to supporter events, email, direct mail, and more. Working closely with teams across Fundraising, Marketing, Planning and Finance, you'll ensure every touchpoint is consistent, well-crafted and aligned with our brand and supporter values.

With end-to-end ownership of projects, you'll be confident briefing creative, managing data selections, overseeing budgets and leading on post-campaign analysis to continuously improve our approach. You'll also support and coach colleagues, helping to build a strong and collaborative team culture.

This is a brilliant opportunity for someone who brings creativity, precision and purpose to their work. If you're passionate about delivering high-quality supporter experiences and want to make a meaningful impact as part of a supportive, forward-thinking team, we'd love to hear from you.

You will be contracted to our London Hub, Haig House. Under our Future Working framework, there will be some flexibility for working remotely/at home, using our collaboration tools to work with colleagues, but with a minimum expectation of two days per week connecting directly face-to-face with colleagues at the hub.

Employee benefits include -

• 28 day's paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days
• Generous pension contributions, with Employer contributions ranging from 6% to 14%
• Range of flexible working options may be available, depending on your role
• Employee Assistance Programme providing confidential counselling, financial and legal advice
• Range of courses delivered by learning specialists to support your development goals and objectives
• Opportunities to volunteer
• Travel loans, Cycle to Work, and more!

For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.

RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.

Interview Dates: 28th July 2025

We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role. Interested candidates are encouraged to apply as soon as possible.

If you require the job advert or job description in an alternative format, please contact .

Company

As the largest charity of our kind, we have 180,000 members, 60,000 volunteers and a network of partners all helping us give support wherever and whenever it's needed.

It's this mission, this scale, this challenge and the values we all live by, that makes RBL such a fulfilling place to work. Full of stories of purpose, passion and collaboration.

The Royal British Legion is at the heart of a national network that supports our Armed Forces community. We're here through thick and thin - ensuring their unique contribution is never forgotten. We've been here since 1921 and we'll be here as long as they need us. We are the country's largest Armed Forces charity, with over 200,000 members, 110,000 volunteers and a network of partners and charities; helping us give support wherever and whenever it's needed. Our mission is to provide welfare, comradeship, representation and Remembrance for the Armed Forces Community.

Every Autumn you'll see us out on the streets during the Poppy Appeal . But there's far more to the work we do.

In every town and on every street the impact of our work can be felt, and the scale can be seen. Whether it's in our Care Homes , Battle Back centre or Haig House in London. Whether it's through our nurses, case officers or war pensions advisors.

So, whatever your interests and ambitions, we think you'll find a role that works for you.

Take a look and learn more about where you could join us.

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