Support Service Team Coordinator

Support Service Team Coordinator

The closing date is 30 March 2026

We are looking for an enthusiastic experienced candidate to provide line management to a team of secretaries, administration staff and receptionists in our South WAA CMHT service. The successful applicant will need to be highly motivated, positive, and able to work under pressure, often managing conflicting demands on their time, as well as meeting tight deadlines. The support service team is a friendly but busy team and, if you are successful, you will be expected to be a key player in its day-to-day running.

We need someone with excellent secretarial and managerial skills who is adept at dealing with the challenges thrown up by supervising a group of staff.

Main duties of the job

About the Role

We are looking for a highly organised and adaptable individual to join our team in a busy and challenging environment. You will play a key role in coordinating the day-to-day tasks and workload of Band 2 and Band 3 staff, ensuring smooth and efficient service delivery.

Key Responsibilities

• Overseeing and coordinating daily workflow and supporting staff with task prioritisation
• Supervising Band 2 and Band 3 team members
• Planning and managing shift rotas
• Organising and coordinating meetings, including complex minute-taking
• Providing audio typing and diary management support
• Maintaining accurate administrative records and documentation
• Using MS Word, Excel and PowerPoint confidently as part of daily duties
• Providing short-notice cover for colleagues when required

What We're Looking For

You will bring strong written and verbal communication skills, excellent interpersonal abilities, and a proactive approach to administration. Flexibility is essential, as is the ability to work effectively under pressure while maintaining high standards of accuracy and professionalism.

About us

The Leeds and York Partnership NHS Foundation Trust (LYPFT) is the main provider of Mental Health and Learning Disability services in Leeds. We also provide specialist inpatient services in York and some highly specialised services across the country. As a teaching trust with strong links to local universities, we are a centre of excellence for teaching, research and development.

There are many benefits of working for LYPFT including fantastic employee wellbeing support, 27-33 days annual leave, flexible working and remote working arrangements, the NHS Pension Scheme, coaching, support and opportunities for career development and training and education support alongside a range of exclusive discounts and payment schemes including for cars, extra leave days and more NHS Discount Offers.

We also have a bank department, offering variety of roles in nursing, allied health professions, healthcare support worker and administration clerical. Permanent employees are automatically added to bank.

Applicants should be aware that individuals requiring a visa to work in the UK, the Trust only provides sponsorship for registered healthcare practitioner roles (this does not include Healthcare Support Workers). This is an essential requirement, and the Trust is unable to offer you a role if you do not meet Trust requirements for sponsorship and Home Office requirements for a visa.

Job responsibilities

To find out more about the key responsibilities and the specific skills and experience you'll need, look at the Job Description & Person Specification attachments under the Supporting Documents heading.

So that you're even more equipped to make an informed decision to apply to us, you'll need to take time to read the Candidate Guide to Values Based Recruitment. This document provides you with information to help you apply.

Person Specification Qualifications

• NVQ 3 or equivalent qualification or relevant experience.

Skills

• Excellent Proven Communication skills and coordinating skills.

Experience

• Previous substantive Administration/Secretarial or managerial experience.

Knowledge

• Knowledge of Information Governance and administration tasks.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

Leeds and York Partnership NHS Foundation Trust