Support Secretary Dermatology

£25,313.00 to £26,999.00 per year, £25313.00 - £26999.00 a year

Contract Type:

Permanent

Hours:

Full time

Disability Confident:

No

Closing Date:

06/12/2025

The purpose of this post should remain constant but the duties and responsibilities may vary over time within the overall role of the post.

Arrange clinic appointments outside normal Medical Record System, liaise with patients.

Retrieve, receive and return case notes (to allow this to be managed efficiently the use of WPAS is paramount). Ensure that investigation results are signed by doctors before filing.

Monitor patients notes to ensure all investigation results are received.

Assist the consultants secretaries within the Dermatology department by providing direct support within the consultants dermatology teams.

Identifying, allocating date and contacting patients.

Up dating patient information system and collecting patient case notes.

Take abnormal investigation results over the telephone from Path Lab name of secretary taking said results is requested and recorded: process investigation results; in the event of abnormal results it would be necessary to inform the Consultant or senior member of the medical team.

Carry out any instructions given in regard to same (e.g. arrange admission, B/F OPD appt). Using advanced keyboard skills and medical terminology Type and process the following: Clinical letters/follow up letters Discharge summaries Medical/legal/complaint reports to patients GP following outpatient clinic, to other NHS Departments, Health Board management and outside Agencies follow up on verbal instructions given on tape, ensure a copy of the letter is filed in the patients notes, ensure notes are tracked and returned to main file.

Provide general non clinical advice to patients/relatives/carers.

Follow Health Board/statutory policies and procedures in the safe storage of information, i.e.

Follow Health Board policies and procedures in the use of Information Technology security.

Assist with implementation of secretarial/ administrative policies for own area.

To ensure maintenance of adequate levels of stocks of stationery, participating in Departmental procedures for ordering.

Cover during the absence of colleagues; in the event of other medical secretaries being absent, it is important that the secretary keeps abreast with other colleagues methods and process of working so an efficient and effective service will be maintained during this time.