Support Manager

• Menu Planning and Execution - create and plan menus in accordance with the style and customer preferences of the location. Oversee food preparation and presentation to ensure high-quality dishes, monitoring wastage and portion control
• Employee Management - recruit, train, and supervise all colleagues, including chefs, cooks and front of house. Provide continual guidance, coaching, and performance feedback to kitchen team.
• Inventory and Cost Control - monitor and manage stock levels, sensible approach to ordering supplies
• Customer Relations - Interact with customers to understand their specific catering needs and preferences and maintain an open channel of communication to address any concerns or requirements. Consistently seeking feedback is key to success
• Health and Safety Compliance - support the head chef to ensure adherence to health and safety regulations and food safety protocols/policies. Create an environment that has safety embedded in the culture
• Budget and Financial Management - develop and manage kitchen budgets, report on financial performance and implement any cost savings required without impacting delivery of excellence
• Menu Development and Innovation - stay updated on culinary trends and incorporate new ideas into menus
• Compliance and Documentation - maintain accurate records of inventory, orders, and food preparation processes and ensure compliance with all regulatory requirements

• Proven experience at a Catering manager level
• Ideally a recent background with the corporate contract catering sector
• Excellent creative culinary skills
• Leadership and team management abilities
• Excellent communication and interpersonal relations skills
• Proficiency in food cost management
• Knowledge of food safety and health and safety regulations
• Ability to adapt and work in a fast-paced environment
• Works according to the BaxterStorey core values

We are proud to be an inclusive employer and welcome applications from candidates of all backgrounds. We celebrate individuality and are committed to creating an inclusive environment for all employees. We encourage applications from people of all ages, abilities, gender identities, sexual orientations, races, religions, and socio-economic backgrounds.

BaxterStorey is committed to encouraging equity, diversity, and inclusion (ED&I) among our workforce and aim for our workforce to be truly representative of all sections of society, and for each employee to feel respected and able to give their best. To support our commitment to this we have set ourselves an ambition to 'set the standard and to be recognised for having the most inclusive culture in hospitality'.

Join us and bring your unique perspective to our team.