Support Engineer

Description

Responsibilities
You will be responsible for deploying, automating, and maintaining lab infrastructure spanning compute, network, storage, and software systems. Tasks include equipment provisioning, issue resolution, setup support for technical partners, and other operational duties. You will work with the latest storage, server, and switching technologies while evaluating new innovations. Collaboration with the team is essential to ensure high-quality support for engineers. A major focus of the role is improving operational maturity through automation, compliant configurations, and Scrum-aligned coding practices. You will: Ensure lab environments align with security compliance requirements including network segmentation, patching, and hardening baselines. Assist in maintaining Layer 2 network infrastructure, VLANs, and core services. Provide architectural-level support across networking, server, and virtualized environments. Experience in Agile/Scrum practices with solid skills in administering Windows and Linux environments Collaborate with engineering partners to define and implement lab configurations. Document installations, diagrams, and automation processes. Support lab life cycle operations, including inventory and new equipment intake.

Essential Requirements
BS degree or equivalent experience (5-10 years) in Computer Science, Engineering, or related field. Expertise in 2-3 of: networking, server hardware, virtualization, Operating Systems, coding. Experience with security compliance awareness and hands-on implementation experience. Strong communication skills and documentation discipline.

Desirable Requirements
Experience with CI/CD, infrastructure-as-code, Ansible, etc. supporting automation. Exposure to agile/scrum methodology

Skills

• laboratory
• inventory management
• linux administration
• windows administration
• server hardware
• vmware
• storage systems
• network support
• infrastructure
• quality control
• layer 2

Job Title: Support Engineer

Location: Cork, Ireland

Job Type: Contract

Trading as TEKsystems. Allegis Group Limited. Level 1, The Chase, Carmanhall Road, Sandyford, Dublin 18, Ireland. No. 909257. TEKsystems is a company within the Allegis Group network of companies (collectively referred to as "Allegis Group"). Aerotek, Aston Carter, EASi, Talentis Solutions, TEKsystems, Stamford Consultants and The Stamford Group are Allegis Group brands. If you apply, your personal data will be processed as described in the Allegis Group Online Privacy Notice available at our website.

To access our Online Privacy Notice, which explains what information we may collect, use, share, and store about you, and describes your rights and choices about this, please go our website.

We are part of a global network of companies and as a result, the personal data you provide will be shared within Allegis Group and transferred and processed outside the UK, Switzerland and European Economic Area subject to the protections described in the Allegis Group Online Privacy Notice. We store personal data in the UK, EEA, Switzerland and the USA. If you would like to exercise your privacy rights, please visit the "Contacting Us" section of our Online Privacy Notice on our website for details on how to contact us. To protect your privacy and security, we may take steps to verify your identity, such as a password and user ID if there is an account associated with your request, or identifying information such as your address or date of birth, before proceeding with your request. commitments under the UK Data Protection Act, EU-U.S. Privacy Shield or the Swiss-U.S. Privacy Shield.