Support Engineer

Senior Support Engineer

1st of August start date

3 months contract +

Europe Based (Fully Remote)

Overview:
We're looking for an experienced Senior Workstation Support Engineer to manage user onboarding/offboarding and provide support across JIRA, Confluence, Slack, and Google Workspaces. A strong troubleshooting mindset and passion for automation are key.

Key Responsibilities:

• Handle user onboarding/offboarding in JIRA, Confluence, Slack, and Google Workspaces
• Troubleshoot and resolve Workstation application issues
• Manage tickets through JIRA ServiceDesk
• Support and maintain Google Workspaces environment
• Collaborate with IT teams to ensure smooth SaaS operations
• Document support cases and train users

Requirements:

• 5+ years' experience in Workstation support or similar roles
• Experience in developing and implementing automation solutions.
• Strong knowledge of JIRA, Confluence, Slack, and Google Workspace
• Excellent troubleshooting and communication skills
• Experience with automation tools or Scripting

If this sounds like you please get in touch now OR if not can you refer anyone