Support Engineer

HAYS IT is assisting one of their clients, a global leader in logistics and transportation, in their search for a skilled Junior Digital Workspace Support Engineer. The ideal candidate will have a passion for providing IT support and optimizing digital workspace tools while working onsite at their European Head Office in Diegem. This role is an excellent opportunity for recent graduates or junior professionals to develop their skills in a dynamic and customer-focused environment.

The position is part of a global organization's commitment to innovation and customer service excellence, with a focus on maintaining and improving end-user devices and support processes. The role is Diegem-based, requiring full-time presence at the service desk.

Must-haves:

• Strong enthusiasm for delivering IT support.
• Fluent Dutch speaker with excellent English communication skills.
• Well-organized, proactive, and customer-oriented approach.
• Analytical skills to address customer needs effectively.
• Ability to explain technical solutions to non-technical users clearly.

Requirements that the ideal candidate will have:

• A completed Bachelor's degree in IT or equivalent experience.
• Some experience in the IT sector (entry-level candidates are welcome).
• Familiarity with enterprise service desk tools (e.g., ServiceNow) is advantageous.
• Commitment to continuous professional development and innovation.

This is a long-term contract starting at the beginning of May 2025 and running until the end of the year, with the possibility of extension.

If you are interested, you can always contact Sabrina via or on (0)3 .