Supermarket Assistant

Overview

ABOUT THE ROLE As a Supermarket Assistant, you'll help our difference be felt by our customers on every visit, providing the Partner-led service and passion for food that our competitors can't compete with - passionate Partners serving food lovers! Your drive to go the extra mile will make all the difference to the impression our customers have about the Waitrose brand and keep them returning again and again by earning their trust and loyalty for a lifetime. Night premium applies for any time worked between 22:00 - 06:00 at a rate of £3.75 per hour, and will apply to existing Partners enrolled onto Enhanced Hours Premium arrangements.

Responsibilities

• Stock replenishment - ensuring shelves remain full and products are in the right place at the right time for customers.
• Fulfilling online customer orders ready for drivers to deliver shopping direct to customers' doors.
• Reducing wastage by following product due diligence and applying markdowns for items near their sell-by dates.
• Working with the wider shop team to support when needed, including checkout support, managing Click & Collect orders, fulfilling on-demand customer orders, and more.
• Maintain a safe and tidy working environment with general shopkeeping tasks.

Essential skills/experience

• Communication skills to enable effective teamwork and customer interactions.

Desirable skills/experience

• Experience in a customer-facing role is welcomed.
• Up-to-date knowledge and strong interest in food and drink trends.
• Flexible approach to support the whole branch.

Role details

• Closing Date: July 2, 2026
• Pay: £13.00 (£13.25 after 90 days)
• Contract Type: Temporary
• Hours of Work: Varied hours of part-time across seven days to include early starts and weekends between 07:00-11:00
• Job Level: Partnership Level 10
• Location: Christchurch (Waitrose & Partners), 33 Bargates, Christchurch, Dorset, BH23 1QD

About the Partnership

We're the largest employee owned business in the UK and home of our cherished brands, John Lewis and Waitrose. We're Partners, driven by our purpose to build a happier world. We're ruthlessly focused on being brilliant at retail, innovating, adapting and diversifying. Never Knowingly Undersold on price, quality and service in John Lewis and passionately serving food-lovers in Waitrose. As Partners we share ownership and rewards, and we work together with kindness and respect. We embrace differences and strive to create an environment where everyone can thrive.

Important notes: Some roles are subject to pre-employment vetting (which may include DBS checks). Where required, you'll be informed during recruitment. DBS checks will be carried out by a third-party registered body and financial probity checks may also be required for some roles. Vacancies can close early if there is high applicant demand. We support flexible working where possible, including flexible or compressed hours, job sharing or shorter hour contracts. Please discuss this with the hiring manager during your interview. At the John Lewis Partnership we're not just employees; we're co-owners, Partners, sharing responsibilities and rewards. Our ownership model makes the Partnership a unique place to work.