Summer Receptionist

Job Title: Summer Receptionist at Turl Street Mitre

Contract Type: Fixed-term position for three months starting from 22nd June 2026 to 27th September 2026.

Hours: 32 hours per week, working 4 days out of 7 days.

Responsible to: Front of House Manager

Salary: £15.76 per hour, this includes rolled up holiday pay

Benefits

• Enrolment in the Oxford Staff Pension Scheme (OSPS)
• Free lunch or dinner provided in College when on duty
• Access to an Employee Assistance Programme
• Discounts through the Oxford University card

The College

Lincoln College was founded in 1427 in the University of Oxford and is a self-governing institution in which the ultimate authority for all decisions rests with the Rector and Fellows. Lincoln has 600 students in residence, of whom around half are graduates. The College is also a popular choice for both undergraduates and graduate applicants to the University. Lincoln College is located on an attractive historic site in the centre of Oxford, with excellent access to university libraries and the university's departments and faculty buildings. More information on the College can be found on the website, .

The Mitre

The Turl Street Mitre offers 67 rooms that combine modern comfort with the charm and character of 17th century Oxford: Best Rooms, Heritage Double En-suite, Heritage Single En-suite, Standard Double, Standard Single and Accessible Single. More information can be found on .

The Role

• Greet all guests and assist them with check-in and check-out.
• Maintain a positive attitude and friendly demeanour.
• Respond efficiently to all guest questions and requests.
• Answer phone calls promptly and courteously, actioning requests or forwarding/taking messages.
• Keep the Reception and outside area clean and tidy.
• Assist with administrative tasks as needed.
• Liaison with inter-departments in making sure high standard of customer care.
• Follow Lincoln College health and safety procedures, referring to the main Lodge as necessary.
• Maintain a high level of security by ensuring only Mitre residents are on the premises.
• In the absence of Housekeeping Staff, assist guests as required, including the occasional making of beds and cleaning of rooms and bathrooms as necessary.
• Carry out any other reasonable requests by Front of House Manager or other senior staff.

This list is not exhaustive and the postholder will be expected to undertake any other duties as reasonably directed by senior members of staff.

The Candidate

• Experience of working in a customer service role.
• Ability to remain polite and calm under pressure.
• Experience of using Microsoft Office systems.
• Ability to use initiative to solve problems that may arise.
• Ability to work without direct supervision.
• Experience of working with software booking systems.
• Experience of working in a similar role.

EEO Statement

Entry into employment with the University and progression within employment will be determined only by personal merit and the application of criteria which are related to the duties of each particular post and the relevant salary structure. In all cases, ability to perform the job will be the primary consideration. No applicant or member of staff shall be discriminated against because of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, or sexual orientation.