Studio Traffic Manager - Creative Studio

Clarity is a B-Corp Certified global digital marketing and communications agency. We empower visionary technology companies to change the world for the better by bringing clarity through ideas, influence, and impact.

We're technology experts and specialists in corporate communications, reputation management, digital marketing, digital experience, and public affairs. With a footprint across EMEA, North America and APAC, we run international campaigns that deliver global influence with a local perspective.

The 'Now, Near, Next' approach used by Clarity aligns clients' immediate needs with long-term ambitions, all driven by data and tailored to their vision. From strategy to execution to measurement, Clarity's partnership aims to help clients influence the world and impact the future.

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About the role

As Studio Traffic Manager, you will act as the crucial link between project requirements and creative delivery, ensuring a seamless flow of work across our Creative Studio. Your primary responsibility will be to oversee the allocation and scheduling of creative resources, balancing workloads, and optimising capacity to ensure all projects are delivered on time, within scope, and aligned with client objectives.

This role demands exceptional organisational and communication abilities, a keen attention to detail, and a proactive approach to problem-solving. You'll collaborate closely with creative, production, and leadership teams, and play an instrumental part in maintaining operational efficiency and fostering a collaborative studio culture.

Key Responsibilities

• Serve as the central point of contact for all creative project requests, ensuring clarity of objectives and seamless communication between clients and studio teams.
• Manage daily scheduling and resource allocation, matching team members' skills with project needs and forecasting freelance requirements as needed.
• Oversee project workflows and timelines, coordinating with producers, project managers, and creative leads to ensure consistent, high-quality delivery.
• Lead weekly project pipeline and resource meetings to maintain up-to-date project statuses and capacity reports.
• Identify and resolve workflow bottlenecks, implementing solutions that enhance productivity, creativity, and operational consistency.
• Support project scoping, budgeting, and reconciliation for creative outputs, including photography, design, and video projects.
• Monitor and analyse studio utilisation, billable hours, and operational performance, providing insights to optimise profitability and meet revenue targets.
• Collaborate with finance to ensure timely project cost reconciliation and freelancer payments.
• Foster a supportive, collaborative, and innovative studio environment that promotes excellence in all creative outputs.

Skills and Behaviours

Must Haves:

• Proven experience in project or resource management within a creative environment (agency experience highly preferred).
• Excellent organisational, multitasking, and prioritisation abilities.
• Strong communication and interpersonal skills.
• Demonstrated ability to manage resources and schedules for multiple projects simultaneously.
• Proactive problem-solving skills and creative thinking.
• Meticulous attention to detail and commitment to quality control.
• Ability to work under pressure and meet tight deadlines.
• Financial acumen in project reconciliation and resource forecasting.

Nice to Have:

• Experience with project management and resource scheduling tools.
• Background in a creative field such as design, copywriting, or video production.
• Knowledge of digital marketing and integrated content strategies.
• Experience in client-facing roles and managing expectations.
• Familiarity with agile methodologies and process improvement.
• Enthusiasm for innovation and keeping ahead of industry trends.

Working for us

We provide the fun and fast paced environment of a global agency. We take risks, learn, adapt and deliver, giving you full scope to achieve your unique potential in a supportive and exciting environment.

Benefits

Taking Care of Yourself and Your Family

At Clarity, we know that a happy and healthy team is a productive team. That's why we offer benefits like:

• Private Medical Insurance: Get the care you need when you need it.
• Enhanced Family Leave: Welcoming a new child is a special time that deserves special attention.
• Clarity Cares Time: Appointments and emergencies don't have to eat into your PTO.
• Employee Assistance Program (EAP): Confidential support for personal and professional challenges.
• Wellness Fund: Invest in your health and happiness.
• Cycle to Work Scheme: Support for a healthier commute.

Taking Care of Your Community

We believe in giving back to the community, so we offer:

• Volunteer Time Off: Giving back is good for the soul.
• Clarity Compass: Internal employee committee helping ensure we're walking our talk, especially on issues close to our heart - DEI, Environmental Impact, Employee Wellbeing and Community Engagement

Recharging Your Batteries

Everyone needs time to relax and recharge, which is why we offer:

• Unlimited Holiday: Because who doesn't love time off?
• Sabbatical Program: Even more time off after five years!
• Summer Fridays and Winter Break: Enjoying life is important.
• Flexible Working Program: Life happens, and we can help you adapt.

Clarity is committed to promoting equality of opportunity for all staff and for our Clients. We aim to create a working environment in which all individuals are able to make best use of their skills, free from discrimination or harassment, and in which all decisions are based on merit. We do not discriminate against staff or clients based on age, disability, neurodiversity, gender reassignment, marital or civil partner status, pregnancy or maternity, race, color, nationality, ethnic or national origin, religion or belief, sex, or sexual orientation.

We recognise the importance of supporting diverse needs during the recruitment process. Therefore, we strongly encourage applicants to request any reasonable adjustments they may need to fully participate in the recruitment process. Please feel free to contact us directly to discuss your specific requirements in confidence.

Due to the high volume of applications we receive, it is not possible to respond directly to all applicants, only to those whose candidacy is being pursued. Additionally, the length of the recruitment process varies based on vacancy needs, typically taking approximately 3-4 weeks. We appreciate your patience and understanding during this time.