Studio Manager

Studio Manager

Role Description

About the Role

This is a varied and dynamic role with wide ranging responsibilities. The ideal candidate will be highly organised, self-motivated, approachable and helpful. Able to quickly establish relationships with others, be calm and conduct themselves professionally at all times. They will work using their initiative and apply a 'hands on' approach to tasks. A team worker who will bring enthusiasm, ambition and a collaborative mindset to the role. You will be directly reporting to the Directors.

You are

• Present in the studio 5 days per week
• A positive person with a solutions-oriented mindset and excellent problem solving skills
• Efficient and proactive
• A good communicator
• Self-driven with great initiative
• Highly organised with strong prioritisation skills, you have an ability to drive work to conclusions and deliver to deadlines
• A team player
• Comfortable and confident in Mac OS/Windows operating systems and Office 365
• Someone who has at least 5 years' experience in a similar role, this will be your second or third position as a Studio Manager, Personal Assistant or similar office administrative role
• Able to maintain the highest level of confidentiality, diplomacy, and professionalism
• Confident and able to represent the business to a high standard
• Fluent in written and spoken English
• Interested in design and the creative industries

You will be responsible for Office Management

• Managing all IT, software and telecoms across business and working closely with our external IT consultant
• Managing all elements of the building maintenance, including the utilities, cleaning, insurance and security
• Being the main key holder listed for studio, managing all other key holders
• Supporting the team with general studio administration e.g .post and deliveries, stationary, keeping the studio clean and tidy
• Keeping the team accountable in regards to library, samples and sample movement
• The general day to day management of the studio; making sure we have fruit, flowers, kitchen basics and ensuring it always looks presentable
• Meeting and greeting all visitors, serving refreshments or lunch
• Contribute to Monday team meeting, ensuring the everyone is briefed on key events that week
• Organising all company travel
• Answering the studio phone
• Supporting the Operations Manager with organising team socials e.g., last Thursday of month team presentations and Christmas party
• Organise CPDs and supplier visits
• Managing office costs effectively
• Managing the company database of suppliers with the designers
• Supporting the Senior Management team in promoting a positive and supportive work environment and company
• Ensuring the company continues to be environmentally conscious across all aspects of the business and be proactive in seeking new ways in doing so
• Managing the company's Health & Safety policy and fire risk assessment, ensuring these are reviewed and acted upon

HR

• Providing advice to employees on company benefits and entitlements, including the company pension scheme and health insurance
• Supporting the Operations Manager with the Company Handbook, updating all policies and procedures as and when necessary
• Managing the on-boarding process for all new employees and consultants, administer all documentation for new joiners and current employees
• Managing the company's health insurance policy
• Coordinate the mid-year/bi-annual employee review meetings
• Supporting the Directors and Operations Manager on upkeep/maintenance of our HR system
• Overseeing Interns with the support of Senior Management
• Hiring Interns

Executive Assistant to Directors

• Manage Directors' calendar and diary
• Managing and preparing complex travel itineraries, e.g., Milan Saloni
• Assisting in any organising/admin tasks associated with marketing
• Conducting research
• Ad hoc tasks