Student Support Coach

Work Smarter. Live Better. Join the 4-Day Working Week!

Job Title: Student Support Coach
Location: Westbourne School, Sutton in Ashfield, NG17 2EL
Hours: 37.5 per week Monday to Friday 8.30am - 4.00pm
Salary: Up to £23,500 per annum (not pro rata)
Contract: Permanent Term Time Only
Start: June 2026
UK applicants only - no sponsorship available

At Outcomes First Group, we believe in better work/life balance - and we're putting wellbeing first. That's why we're proud to be part of a 4-Day Working Week (4DWW) trial, giving you 80% of your contractual hours for 100% of your pay .

Many of our schools have already introduced the 4DWW, and others will soon join in. So, whether it's already in place or just around the corner, now's the perfect time to join !

About the Role

We are looking for a passionate, resilient and proactive Student Support Coach to join our Student Services Team - someone who can combine calm authority with compassion, and who believes that every behaviour tells a story. This is more than a support role - it's an opportunity to positively shape a young person's future every single day.

As a Student Support Coach, you'll be at the heart of our pastoral and behaviour support provision. You will help students reflect, regulate and return to learning successfully, while maintaining high standards of behaviour and safeguarding at all times. You'll work closely with SLT, teaching staff, parents, clinical colleagues and external agencies to ensure students feel supported, understood and motivated to achieve.

• Supporting and monitoring student behaviour, helping pupils successfully return to lessons
• Providing on-call responses to incidents, calmly de-escalating situations and facilitating restorative conversations
• Coaching students to understand and manage their emotions, building self-regulation and resilience
• Working 1:1 or in small groups on areas such as self-esteem, friendships, bullying and behaviour
• Monitoring behaviour data through online systems to identify trends and inform interventions
• Supporting the development and implementation of behaviour strategies and reward systems
• Contributing to risk assessments, safety plans, intervention plans and student documentation
• Collaborating with staff, parents and external agencies to ensure consistent and effective support

Who We're Looking For

• Calm, confident and resilient when managing challenging situations
• Experienced in working with young people with SEMH and/or autism
• Skilled in building strong, positive relationships and using restorative approaches
• Emotionally intelligent, reflective and solution-focused in practice
• Knowledgeable about safeguarding, child development and behaviour management principles
• Committed to high professional standards, ongoing CPD and confident using IT systems for recording and communication

Please be aware - all candidates must have a full UK driving licence

About Us

Westbourne School is a specialist provision for pupils aged 11-18, growing to 85 students across two sites.

We offer a broad, balanced curriculum blending academic, vocational, and life-skills learning tailored to individual needs. A trauma-informed, holistic approach supports personal, social, and emotional development alongside therapeutic input. Our focus is on empowering every pupil to achieve success and prepare confidently for education, training, or employment.

Acorn Education offers rewarding careers and meaningful challenges while making a real difference in young people's lives. As a leading UK provider of specialist education for children and young people with special educational needs, and part of Outcomes First Group, we deliver innovative, evidence-based approaches that support measurable progress and lasting impact.

We are really proud to say that in 2025 Outcomes First Group were officially certified as a 'Great Place to Work' for the sixth year running.

Why Join Us?

We place pupils and vulnerable young adults at the heart of everything we do, so every day brings the satisfaction of making a real difference. We are committed to the safeguarding and promoting the welfare of pupils and young people. All applicants will be subject to social media checks and successful applicants to a fully enhanced DBS.

• Life Assurance
• Pension scheme with options to increase contributions
• "Your Wellbeing Matters" - mental health support and physical health checks
• Flexible Benefits Platform (Vista), including:
  • Health, wellbeing and insurance benefits
  • Hundreds of UK and international discounts
  • Cycle to Work Scheme & Electric Car Purchase Scheme
  • Critical illness cover
  • Family Growth Support, including enhanced maternity/paternity leave and paid fertility treatment support

Subject to successful probation. Not a contractual benefit.

We reserve the right to close the vacancy early if we receive a high volume of suitable applications.

Outcomes First Group is committed to carrying out a fair, thorough and efficient recruitment process in line with Keeping Children Safe in Education. Whilst we aim to keep applicants informed throughout, Outcomes First Group does not accept liability for any loss of earnings or other associated costs incurred by applicants as a result of delays or changes in the compliance process. All stages of the compliance process are subject to necessary safeguarding checks and compliance with statutory requirements, which may affect timescales.