Student Funding Administration Manager

Birkbeck, University of London, is looking for an experienced Student Funding Administration Manager who is keen to develop their skills in Student Financial Support.

You will play a key role in the effective delivery of Student Loans Company (SLC) processes across Birkbeck and its partner institutions, working closely with the Head of Student Funding, and fellow Student Funding Administration Manager.

As Student Funding Administration Manager, you will take day to day responsibility for the administration and oversight of SLC activity, ensuring regulatory compliance, operational efficiency, and a consistently high standard of service to students and colleagues.

You will contribute to the design, development and improvement of student funding processes, including the Lifelong Learning Entitlement (LLE) - supporting the College's strategic aims around recruitment, retention and widening participation.

Acting as an expert point of contact, you will advise on SLC regulations and procedures, support the resolution of complex cases within established frameworks, and maintain constructive internal and external working relationships.

To succeed as Student Funding Administration Manager, you will bring management experience, ideally gained within student funding or student administration, and strong knowledge of SLC systems and processes.

A proactive and solutions focused communicator and organiser, you will be comfortable working independently in a busy environment, setting objectives, monitoring performance and motivating staff to deliver a responsive and high quality service.

The role includes line management of two Student Funding Administrators, and the delivery of training and briefings for colleagues and partner institutions.

This opportunity would build on experience as a Student Funding Administrator, Student Funding Adviser, or similar, and offers the chance to develop leadership and specialist expertise in a key regulatory area, during a period of sector wide change.

Remuneration

£38,981 rising to £44,247 per annum. The salary is Grade 6 on the College's London Pay Scale which includes a consolidated London Weighting Allowance.

Benefits of working at Birkbeck: a competitive salary and pension scheme, 31 days paid leave, flexible working arrangements, generous benefits in the HE sector, and being located in the heart of Bloomsbury, Euston, London.

Terms and Conditions

Open-ended, permanent, full-time contract (35 hours a week 1.0 FTE). Flexible and hybrid working offered. Please submit an application form for consideration. Closing date: Sunday 15 March. Interview date: Wednesday 25 March.

Enquiries

If you would like to know more about the role, please contact Sarah Molyneaux, Head of Student Funding, at .

If you have difficulty using the recruitment portal, please contact providing your name and the job reference number of the position. Only formal applications through the online system can be considered.

We welcome applicants from all sections of the community and backgrounds to apply The College is committed to improving the gender and cultural diversity of its workforce, holding an Athena SWAN award and operating Disability Confident & Mindful Employer schemes.