Student Administration Officer

This is a key opportunity for an experienced Student Administration Officer to deliver high-quality, compliant student administration across the entire academic lifecycle. The role requires hands-on, in-depth experience using EBS Tribal (EBS) and will suit someone confident managing complex student data, assessments, progression, and regulatory processes.

Client Details

Our client is a specialist higher education provider based in London, delivering professionally focused programmes within a regulated academic environment. Known for its strong commitment to academic quality, compliance, and student experience, the organisation operates a robust governance framework and places high importance on accurate student data and effective academic administration.

Description

• Key Responsibilities:
• Manage accurate student records across the academic lifecycle using EBS Tribal (EBS)
• Administer enrolment, registration, assessments, progression, awards and graduation processes
• Support Assessment Boards, including results processing and implementing decisions
• Produce official student documentation such as transcripts and award letters
• Monitor student engagement, progression and compliance through reporting
• Prepare and validate data for statutory and regulatory returns
• Ensure compliance with academic regulations, UKVI, fee and CMA requirements
• Support academic governance, quality assurance and appeals processes

Profile

Essential:

• Proven experience working in higher education administration (e.g. Registry)
• Minimum 1 year of hands-on experience using EMS Tribal (EBS)
• Strong expertise in designing, building and running reports within EMS Tribal
• Ability to guide, support and train colleagues on EMS Tribal functionality
• Excellent attention to detail and accuracy in data handling
• Strong organisational skills with the ability to manage deadlines
• Confident user of IT systems and Microsoft Office

Desirable:

• Degree or relevant professional qualification
• Experience supporting academic committees and governance processes
• Understanding of equality, diversity and inclusion within higher education

Job Offer

• Opportunity to influence academic governance and student outcomes
• Work within a professional, supportive, and collaborative team
• Competitive salary and benefits package
• Stability and development within a respected education environment
• Flexible hybrid working