Strategy Manager - Warehousing, Fulfilment & Stores

Strategy Manager - Warehousing, Fulfilment & Stores 

The location of the role is Birmingham.
The duration of the contract is 3-6 months.
The pay rate on offer is £400 - £500 per day (via Umbrella agency).

Role Summary

Sits within the new Business Supply Chain function and leads the Future Stores & Fulfilment Operating Model review. The role defines the operating model our Business needs before long-term estate, partner or technology decisions are made, bringing together warehousing, fulfilment, staging and configuration, returns, customer, security, estate and Unity dependencies.

Key accountabilities of the role

• Lead the Future Stores & Fulfilment Operating Model review and define requirements, principles, options and recommendations.
• Baseline warehousing, fulfilment, staging, configuration, returns and refurbishment activity, including volumes, cost, service and risk.
• Identify customer, programme, security and resilience requirements.
• Assess internal, partner and hybrid options using operational, financial, customer, risk and implementation criteria.
• Translate the preferred model into clear Unity and technology requirements.
• Develop the decision, procurement, mobilisation, transition and implementation roadmap.
• Coordinate Property, Digital, Security, Procurement, Finance, Operations, Group and partner input.
• Identify near-term improvements that can proceed without limiting future options.

Key decisions you will own

• Define the evidence and criteria required for the operating model decision.
• Recommend the preferred Stores & Fulfilment option through governance.
• Set future requirements for warehousing, fulfilment, staging, configuration, returns and refurbishment.
• Decide which near-term improvements can proceed without constraining future options.

Key skills and experience

Essential

• Significant warehousing, fulfilment, logistics strategy or operating model experience.
• Strong current-state assessment, option design and business case capability.
• Understanding of warehouse operations, staging, returns and partner models.
• Ability to turn complex operational, estate and technology requirements into decisions and a roadmap.
• Commercial, financial, programme and risk management skills.

Desirable

• Experience of warehouse systems or major technology dependencies.
• Experience evaluating outsourced or hybrid models and multi-site transitions.

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