Strategy Manager - Credit, Finance & Business Process Improvement

Position Overview

Strategy Manager - Credit, Finance & Business Process Improvement (P4 - GBR). Located in London, United Kingdom, within the Commercial Payments line of business.

What You'll Be Doing

• Assess Credit, Finance, Fraud, and adjacent business processes across the UK and international operations to identify strategic improvement opportunities.
• Map current state workflows and identify bottlenecks, manual activities, duplicate processes, operational risks, dependencies, control gaps and customer or stakeholder pain points.
• Conduct process analysis through stakeholder interviews, operational data and business insights to quantify improvement opportunities and business value.
• Develop strategic transformation roadmaps, defining initiatives, priorities, sequencing, ownership, governance, delivery dependencies and investment considerations.
• Prepare business cases and executive level recommendations outlining challenges, solution options, trade offs, implementation approaches, expected benefits and associated risks.
• Partner with Credit, Finance, Fraud Operations, Product, Sales, Operations, Technology, Data, Risk and Transformation teams to drive cross functional alignment and strategic decision making.
• Recommend process improvements that simplify workflows, improve operational efficiency, reduce manual effort and rework, strengthen governance and controls, increase decision consistency and enhance customer and stakeholder experience.
• Support successful delivery of strategic initiatives by defining business requirements, prioritising, monitoring governance, tracking benefits realisation, escalating delivery risks and supporting organisational change adoption.
• Establish performance metrics, governance frameworks and reporting mechanisms to monitor roadmap execution, operational performance, control effectiveness and strategic outcomes.
• Monitor progress against agreed transformation roadmaps, ensuring initiatives remain aligned with business priorities, delivery milestones and expected commercial outcomes.
• Track and report realised business benefits, operational improvements, governance enhancements and key performance indicators to senior stakeholders.
• Influence senior stakeholders by presenting clear analysis, strategic recommendations and actionable insights to support informed business decisions.
• Drive continuous improvement across Finance, Credit, Fraud and related business functions by identifying opportunities to enhance scalability, operational resilience, governance and commercial performance.

Qualifications & Skills

• 6+ years of experience in strategy, transformation, consulting, finance or credit operations improvement, risk strategy, business analysis or operational excellence.
• Experience with business strategy, operating model review and process improvement methods across Credit, Finance, Operations or comparable B2B environments.
• Ability to map end to end processes, identify friction points and control gaps, quantify opportunities and translate findings into a practical roadmap.
• Strong analytical foundations, including the ability to size issues using data, validate hypotheses, prioritise work, build business cases and measure impact.
• Working knowledge of credit, finance, risk and operational workflows.
• Deep credit strategy specialism is helpful but not the primary requirement.
• Structured, strategic problem solving skills with the ability to move from ambiguity to clear options and practical recommendations.
• Commercially aware and pragmatic judgement, balancing value, risk, control, cost, customer experience and implementation feasibility.
• Strong stakeholder management and influencing skills, including confidence to challenge constructively and build alignment across senior audiences without necessarily owning all delivery resources.
• Excellent written, verbal, facilitation and presentation skills, with the ability to communicate trade offs and recommendations clearly to executive audiences.
• Ability to manage multiple workstreams in a fast moving, cross functional environment, with a bias to action and disciplined follow through.
• Experience in B2B, payments, fintech, AP automation, lending, financial services or complex operational environments is advantageous.
• Experience with Lean, Six Sigma, change management, benefits realisation, data analytics, business intelligence, automation or AI enabled business transformation initiatives is desirable.

Benefits & Perks

• 25 days' annual leave plus 8 bank holidays.
• Option to buy or sell up to 5 days of annual leave annually through the benefits enrolment window.
• Pension scheme with a minimum 3% employee contribution and up to 5% employer contribution from Corpay.
• Private Medical Insurance through Vitality with no excess payable by employees; Corpay covers the standard £250 excess charge.
• Access to the Gratitudes benefits platform, offering flexible discounts, supermarket savings of 4-5% and a range of exclusive employee offers.
• Free access to LinkedIn Learning, with thousands of courses to support ongoing professional and personal development.

Equal Employment Opportunity Statement

Corpay is committed to providing equal employment opportunities to all applicants and employees. Employment decisions are made without regard to race, color, religion, sex (including pregnancy), gender, gender identity or expression, sexual orientation, national origin, ancestry, age, disability, marital status, genetic information, military or veteran status, or any other characteristic protected by applicable law. If you require reasonable accommodation during any part of the application or interview process, please notify a representative of the Human Resources Department.