Strategic SMB Customer Success Manager (Remote)

A global SaaS workforce management company is seeking a Customer Success Manager for SMBs. You will be responsible for driving product adoption and managing the success of small business customers. This includes analyzing customer data to create targeted outreach campaigns, advocating for customer needs, and collaborating with internal teams. Ideal candidates will have 2+ years in a customer-facing role, strong communication skills, and proficiency with CRM tools. The role offers a flexible and hybrid work policy along with several employee perks.