Strategic Customer Success Director for Tier 1 Accounts

A leading financial infrastructure provider in Greater London seeks a Customer Success Director to manage Tier 1 customers and drive strategic initiatives. The ideal candidate will have over 8 years of experience in Customer Success or Account Management, with a strong understanding of the insurance industry and FinTech environments. This position requires excellent strategic thinking, problem-solving skills, and the ability to manage complex accounts. The role offers hybrid working arrangements and competitive benefits.