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Strategic Customer Care Manager - IT Services (Remote)

Posted 6 hours 10 minutes ago by Incognito Software Systems Inc

Permanent

Full Time

Call Centre / Customer Service Jobs

Aberdeenshire, Aberdeen, United Kingdom, AB244

Job Description

Incognito Software Systems Inc is looking for a Customer Care Manager in Aberdeen (Hybrid). In this role, you will lead the customer support operations, ensuring application support is delivered effectively. With a salary of £50,000 - £55,000, you will oversee system upgrades and align support operations with business goals.

Ideal candidates have 5+ years in a leadership role in software or IT services and experience with ITSM practices. Enjoy benefits like a remote-first working environment, a generous bonus, and opportunities for personal development.

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