Strategic Account Manager

Job Description

How You'll Make an Impact

As a Strategic Account Manager at Epsilon, you'll lead client servicing and delivery of innovative digital marketing strategies for a portfolio of top Publicis brands. You'll collaborate closely with agency teams and internal cross-functional teams to drive growth, retention, and revenue through exceptional service and strategic execution.

• Work together, win together: The role is highly collaborative, working with Publicis agencies, internal teams, and clients to deliver objective-based solutions.
• Innovate with purpose: Join a company transforming marketing and advertising technology. Epsilon's data-driven insights and cutting-edge tech offer opportunities to work on industry-leading projects that redefine brand-consumer connections. You will contribute to Epsilon's growth and help shape the industry's future.

What You'll Achieve

• Support and work alongside the Client Development team to deliver top solutions and services to our expanding Publicis client portfolio.
• Manage media business across Tier 1 Publicis accounts, building relationships, educating client teams, and cross-selling products.
• Launch new campaigns, coordinate with internal teams to ensure smooth deployment, including creating JIRA tickets and arranging KO calls.
• Collaborate with agency teams to gather necessary assets and info for campaign launches-creative tags, KPIs, tracking, etc.
• Support creative services with internal teams and agencies as needed.
• Access opportunities for career growth through online training, workshops, and peer learning.
• Develop skills in Digital MarTech, project management, sales planning, client services, and strategic business planning, positioning you as a key contributor to Epsilon's success and your professional growth.

Who You Are

• What you'll bring:
• Commercially driven mindset eager to identify growth opportunities.
• Strong organizational skills and effective time management.
• Excellent verbal and written communication skills.
• Proficiency in digital marketing, with a passion for big data and technology.
• Ability to analyze data and craft data-driven narratives.

• Why you might stand out:
• 4+ years of client services, account management, or agency experience.
• Interest in Adtech, Martech, SaaS.
• Consultative problem-solving and strategy development approach.
• Drive for continuous learning, personal development, and process improvement.
• Ability to adapt in a fast-evolving digital media industry.

Click here to learn how Epsilon transforms marketing with 1 View, 1 Vision, 1 Voice.

Additional Information

When You Join Us, We'll Create Something EPIC Together

Epsilon is a global data, technology, and services company powering the marketing ecosystem. We provide leading brands with data, technology, and services to engage consumers with 1 View, 1 Vision, and 1 Voice-representing their universe of buyers, engagement strategies, and harmonized channels.

Our capabilities span digital media, messaging, and loyalty solutions, bridging marketing and advertising tech. We process 400+ billion consumer actions daily using AI and hold many patents, including real-time modeling and privacy tech. Recognized industry-wide, Epsilon employs over 9,000 people globally.

Our core values-Act with integrity, Work together, Innovate with purpose, Respect all voices, and Empower with accountability-guide our culture and client relationships.

Because You Matter

We offer competitive pay, benefits, and career advancement opportunities. Our hybrid work model is based in the Iconic Television Centre, White City.

We are committed to an inclusive, diverse workforce, providing equal opportunities regardless of race, age, sex, disability, neurodiversity, sexual orientation, gender identity, pregnancy, marriage, religion, or belief. Reasonable adjustments are available during our hiring process.