Stores Materials Team Leader

Main area Administration Grade NHS AfC: Band 5 Contract Fixed term: 11 months (Until 20 May 2026) Hours Full time - 37.5 hours per week Job ref 282-OD540

Employer The Royal Marsden NHS Foundation Trust Employer type NHS Site The Royal Marsden Chelsea Town Chelsea Salary £35,964 - £43,780 per annum inc HCAS Salary period Yearly Closing 17/06/:59

Job overview

The Materials Management and Stores Team at the Sutton site is looking for a highly motivated and experienced Stores Materials Team Leader to join their dynamic Facilities team. This full-time position is crucial to the smooth operation of our internal receipting, stock replenishment, and distribution services, ensuring departments across the hospital receive the right products at the right time.

As a key member of the Facilities and Logistics service, you will lead a team of Materials Management staff, manage stock control processes, and support the procurement and ordering of goods. You will also provide vital cover and support to the Facilities Site Logistics Manager, helping to maintain service continuity and uphold patient safety standards.

Main duties of the job

The primary responsibility of the Facilities Stores Materials Management Team Leader is to provide support to the Materials Management and internal receipting and distribution services.
Ensure wards and departments continue to receive the right products in good time in order to maintain operational effectiveness and patient safety.

The Facilities Stores Materials Management Team Leader will be an integral part of sourcing, procuring and ordering goods and products in partnership with and on behalf of key stakeholders both internally and with partnering organisations.

The post holder provides support and cover for the Facilities Site Logistics Manager on the Sutton Site, ensuring continuity of service during periods of absence. As well as providing general Stores duties - goods receipt and delivery.

Ensure the provision of a professional and customer focussed replenishment service to user departments through the local Supply Chain and Logistics Team.

Working for our organisation

The Royal Marsden NHS Foundation Trust is a world-leading cancer centre. Our role is to offer our patients the best cancer care available anywhere in the world, and to continue to make a global contribution to finding better ways of diagnosing and treating cancer. We employ over 4,500 staff in a diverse range of careers including nursing, medical, science, radiography, pharmacy, occupational therapy, finance and administrative services. We have two hospitals - one in Chelsea, London, and one in Sutton, Surrey - as well as a Medical Daycare Unit in Kingston Hospital.

At The Royal Marsden, we deal with cancer every day, so we understand how valuable life is. When people entrust their lives to us, they have the right to demand the very best. That's why the pursuit of excellence lies at the heart of everything we do.

At the heart of the hospital is our dedicated team. We offer a stimulating and dynamic working environment, a wide range of staff benefits, learning and development opportunities and clear career pathways. There are opportunities to work flexibly across a range of areas and specialities and we welcome flexible working requests from point of hire to support employees work life balance. We are looking for employees who aspire to excellence, share our values and can play a crucial role in our on-going achievements.

Detailed job description and main responsibilities

For further information on this role, please see the attached detailed Job Description and Person Specification

• Responsible for staff management of the members of staff, including all HR issues, appraisals, objective setting, risk assessment, training and development.
• To participate in training and development sessions/team meetings as required.
• Conduct appraisals, performance reviews and one-to-ones for all site Logistics and Supply Chain Team staff.
• Report on absenteeism, authorize holidays and ensure the wellbeing and work-life balance of all site Logistics and Supply Chain Team staff.
• Assists in the recruitment process for new staff, ensuring new recruits meet the requirements of the job description.
• Assists on the induction and ongoing development of the stores teams to ensure mandatory compliance and continuing professional and personal development.
• Undertake regular 121 meetings, appraisals and team meetings setting clear objectives and actions and monitoring and managing completion accordingly.
• Work collaboratively with staff to ensure they are aware of developments and personal requirements

Person specification Education/Qualifications

• Educated to GCSE/A level or equivalent management experience.
• Previous General Stores supervisory experience in NHS or similar environment
• Will be required to undertake any relevant training consummate with the role

Experience

• Experience of working within a customer focused service environment
• Experience of office administration including the development of administrative processes
• Dealing with queries by email, phone and face to face in a timely, professional and effective manner
• Investigating and resolving complex queries
• Ability to create, manipulate and review data to inform operational decisions
• Front line experience of managing a team, working to pressurized deadlines
• Role Specific Experience
• Use of Procurement systems/database for ordering
• Experience in managing an agile workforce
• Experience in working across multi-site

Skills Abilities/knowledge

• IT literate, good working knowledge of Excel and databases
• Literate/numerate
• Can communicate effectively across all levels of staff
• Highly organised, able to plan and manage own workload and that of others
• Flexible in approach and able to adapt to events outside normal routine
• Evidence of working well in a team
• A confident manner and ability to remain calm under continued pressure
• Evidence of effective interpersonal skills
• Ability to demonstrate self-motivation
• Ability to make decisions, organise and prioritise
• Evidence of commitment to customer care initiatives
• Knowledge and understanding of quality issues
• Evidence of effective negotiating and influencing skills
• Ability to lead a team
• Ability to motivate others

The Royal Marsden values diversity and is committed to the recruitment and retention of underrepresented minority groups. We particularly welcome applications from Black, Asian and minority ethnic candidates, LGBTQ+ candidates and candidates with disabilities.

As a Disability Confident Employer, we are working to create a workplace that enables all staff to reach their full potential. We are committed to this because we know that greater diversity and inclusion will lead to an even greater positive impact for the people we serve.

Due to the high volumes of applications we receive, we reserve the right to close any adverts before the published closing date once we have received a sufficient number of applications. We advise you to submit your application as early as possible to prevent disappointment.

All applicants will be contacted by email to the address supplied on your application. Applicants are advised to check their email accounts regularly and to ensure that email filters are set to allow our emails.

Flu Vaccination - What We Expect of our Staff

At The Royal Marsden we have an immune compromised patient population who we must protect as much as we can against the flu virus. Each year, seasonal flu affects thousands of people in the UK. Occurring mainly in winter, it is an infectious respiratory disease capable of producing symptoms ranging from those similar to a common cold, through to very severe or even fatal disease.

The wellbeing of our staff and patients is of the upmost importance to us, and it is the expectation of The Royal Marsden that all patient-facing staff have an annual flu vaccination, provided free of charge by the Trust.

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