SSC HR Specialist

Position Description

• 1. Responsible for basic HR operations and query handling for the SSC (Shared Service Center) in the Europe region, including onboarding, offboarding, transfer, contracts, attendance, benefit management and expense settlement.
• 2. In charge of overseas attendance management, including policy alignment, hands-on operations for attendance and leave, daily support, and process optimization.
• 3. Understand the service scope and responsible business modules; skilled at analyzing client issues and pain points, identifying needs, proposing improvement suggestions, driving implementation, and enabling regional HRGs and business teams.
• 4. Participate in regional project-based work, including cross-functional collaboration with IT, administration, procurement and other departments.

Position Requirements

• 1. Bachelor's degree or above, with 1 year of experience in HR roles; experience in an HR Shared Service Center is preferred.
• 2. Proficient in French as a working language, and able to communicate effectively in basic English.
• 3. Presentable with a strong interpersonal skills; patient, service-oriented, and a good team player. 3. Strong coordination and communication skills; capable of identifying additional business scenarios and collaborating across functions to solve problems.
• 4. Proficient in Word, Excel, and PowerPoint; well-versed in basic business skills, techniques, and processes; has a sense of standardization and is familiar with SOPs, including the ability to output.
• 5. Able to embrace change with a positive attitude, work well under pressure, and adapt to the fast-paced demands of internet platform businesses.