Specialist, Client Operations II

Job Description

Support the day-to-day delivery of Alternatives Transfer Agency operations across hedge and UCITS long-only funds.

Focus on accurate dealing execution, register maintenance, investor transaction processing, and timely delivery of operational outputs.

Work closely with AML/KYC, Tax, Client Service, and internal operational teams to support a controlled and client-focused service.

In this role you'll make an impact in the following ways:

• Support daily dealing cycles and investor lifecycle activity, including subscriptions, redemptions, transfers, onboarding coordination, and register updates.
• Complete assigned workflows in line with agreed SLAs, cut-off times, and control requirements.
• Perform core processing activities and review outputs for completeness, accuracy, and data integrity.
• Liaise with AML/KYC teams on documentation requirements and due diligence follow-up items.
• Coordinate with FATCA/CRS teams to support complete and accurate investor tax records.
• Respond to internal and external queries in a timely and professional manner, escalating where appropriate.
• Support transaction follow-up, reconciliations, and cash related handoffs with relevant stakeholders.
• Maintain fund static data, share class information, and investor records in line with procedures and governing documents.
• Identify processing issues, exceptions, or control breaks and support timely resolution.
• Contribute to process improvement and operational efficiency initiatives where relevant.

To be successful in this role we're seeking the following:

• Bachelor's degree or equivalent experience preferred; finance, accounting, or business related discipline advantageous.
• Relevant experience in transfer agency, fund administration, investor services, financial services operations, or a related environment.
• Working knowledge of core TA activities, including investor transactions, register maintenance, and operational controls.
• Exposure to alternatives, hedge funds, and/or UCITS structures would be beneficial.
• Experience working in a controlled, deadline driven environment with a strong focus on accuracy and service delivery.
• Good understanding of transfer agency processes and associated controls.
• Strong attention to detail and ability to manage tasks accurately in a deadline driven environment.
• Effective communication skills and ability to work collaboratively across teams.
• Organised and proactive approach to managing workloads and priorities.
• Problem solving mindset with ability to identify issues and elevate appropriately.
• Strong sense of accountability, ownership, and client focus.

Benefits

BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay for performance philosophy. We provide access to flexible global resources and tools for your life's journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.

Equal Opportunity Statement

BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.

Job Info

• Job Identification 77647
• Job Category Client Operations & Reporting
• Posting Date 06/26/2026, 12:02 PM
• Locations The Shipping Office, Dublin, DUB, D02 Y049, IE